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Welcome to JetBrains Support!

Search the Knowledge Base or submit a new request for IntelliJ IDEA, PhpStorm, WebStorm, PyCharm or RubyMine.

Using JetBrains products not listed here? Refer to the global support site.

 

Knowledge Base

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Overview | Recent

Installation and Licensing (7) »

  • Can't enter license, OK button disabled, key not accepted
  • Directories used by the IDE to store settings, caches, plugins and logs
  • Using IDE on different machines and operating systems with the same license

Known issues (2) »

  • PhpStorm doesn't start after patch update to 6.0.1 on Mac
  • Network connectivity issues when running under Java 1.7

Troubleshooting (5) »

  • Locating IDE log files
  • Selecting the JDK version the IDE will run under
  • The JVM could not be started. The main method may have thrown an exception

General usage (1) »

  • How to follow YouTrack issues and receive notifications

Version Control (1) »

  • How to manage projects under Version Control Systems
 
 

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