IDEs Support (IntelliJ Platform) | JetBrains
Submit a request
How can we help?
Installation and Licensing
"License server response has not passed data integrity check: Invalid signature format" error on product activation via license server
Your license key cannot be found in the JetBrains database
SignatureException: Signature doesn't match or Signature length not correct: got 256 but was expecting 512
Silent or Unattended installation on Windows
Register menu is disabled, cannot enter the license
IDE distribution download doesn't work or hangs at the end
See all 12 articles
Start Failed. Internal error: java.lang.StackOverflowError
Inconsolata font is not shown as monospaced
MacOS: The shortcuts work unexpectedly after 2017.1 update
IDE doesn't start after updating to Mac OS Yosemite or Mavericks
Network connectivity issues when running under Java 1.7
Mac OSX: can't start Git after updating Mac OS/XCode
See all 7 articles
Reporting performance problems
Performance testing plugin
Getting a thread dump when IDE hangs and doesn't respond
Troubleshooting IDE scaling (DPI) issues on Windows
Selecting the JDK version the IDE will run under
Configuring JVM options and platform properties
See all 11 articles
Uploading Large Files for JetBrains Support Team
How to follow YouTrack issues and receive notifications
How to access GIT remote repositories with 2-factor authentication
How to manage projects under Version Control Systems
How to collect remote log for XDebug
Java: slow performance or hangups when starting debugger and stepping
Collecting additional logs in CLion
How to start CLion on FreeBSD?
What to do if debugger doesn't work as expected?
I can’t find some functionality in CLion. What to do?
Is there a community edition for CLion? Is CLion available as a plugin for IntelliJ IDEA?
Keymaps and useful shortcuts, what to do if a shortcut is not working?
See all 17 articles
Copyright © 2000–