Knowledge base
General
Installation and Licensing
- "License server response has not passed data integrity check: Invalid signature format" error on product activation via license server
- Your license key cannot be found in the JetBrains database
- SignatureException: Signature doesn't match or Signature length not correct: got 256 but was expecting 512
- Silent or Unattended installation on Windows
- Register menu is disabled, cannot enter the license
- IDE distribution download doesn't work or hangs at the end
Known issues
- IntelliJ IDEA crashes on start with Illuminated Cloud 2 plugin installed
- IDE crashes on MacOS 10.15 Catalina
- Antivirus Impact on Build Speed
- Cmd+Shift+A hotkey opens Terminal with "apropos" search instead of the Find Action dialog
- IDE crashes randomly on a system with the Digital Guardian agent installed
- Slow startup on Windows: splash screen appears in more than 20 seconds
Troubleshooting
- Start Failed, Internal error: recovering IDE to the working state after the critical startup error
- Reporting performance problems
- Performance testing plugin
- Getting a thread dump when IDE hangs and doesn't respond
- Troubleshooting IDE scaling (DPI) issues on Windows
- Selecting the JDK version the IDE will run under
General usage
Version Control
FAQs
DataGrip FAQ
CLion FAQ
- Collecting additional logs in CLion
- How to start CLion on FreeBSD?
- What to do if debugger doesn't work as expected?
- I can’t find some functionality in CLion. What to do?
- Is there a community edition for CLion? Is CLion available as a plugin for IntelliJ IDEA?
- Keymaps and useful shortcuts, what to do if a shortcut is not working?