Please send us logs to investigate the problem. Do the following:
- go to Help | Debug Log Settings
- add #com.jetbrains.cidr.execution.debugger there
- reproduce the problem (mind, this step should happen after you added the settings above)
- collect debug logs, logs can be found in Help | Show Log in <File Manager>
- send logs to us via submitting a request here and attaching log files.
Note: Logs might contain private user's information (like file paths and names).
Update: If you have a timeout problem, you can also try and increase the timeout value.