JetBrains Toolbox on CentOS 7 (a VirtualBox VM - host OS Windows 10) - Broken GUI, black screen

I Installed JetBrains Toolbox for the first time in my CentOS 7 development environment (VirtualBox VM in Windows 10 Host OS)

At first when I launched ToolBox all my GUI elements vanished and window borders became black spaces. After several restarts of the VM and starting ToolBox first, I now have the App appearing but its window is completely black, but when I mouse over the blank space the mouse pointer does turn into a hand from time to time. If I minimize the window the title bar disappears, but the black window rectangle remains in place and any apps subsequently started are masked by that space.

Any suggestions?

2 comments

Hello,

This is known as VirtualBox issue. Please disable 3D acceleration for the VM and check how this will work.

1

This happened for me as well with Ubuntu 16.04 64-bit as guest. When I used the outdated VirtualBox guest additions from the repository the toolbox window was fine, but when I updated to the version supplied with VirtualBox 5.1.18 the screen turned black. Turning of 3D acceleration fixed this problem. I don't yet know what negative influence this has on performance though.

Vladimir: do you have more information about this issue such as a link to a VirtualBox bug report? What kind of technology used by the Toolbox program triggers this error?

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