Fresh install Mac OS Sierra, Webstorm keeps crashing

Permanently deleted user

Created May 06, 2017 20:13

Hi guys,

I get about 10 minutes of editing time and Webstorm 2017.1 hangs and I end up force quitting it on my new mac with Sierra installed (version 10.12.4). This is pretty frustrating since I just re-newed my license for the latest version of Webstorm and its pretty much unusable at this point. Anyone seem similar issues?

The below stacktrace I captured from the logs when this happened:

--------

"AWT-EventQueue-0" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: WAITING
on java.util.concurrent.FutureTask@7c5a0840
at sun.misc.Unsafe.park(Native Method)
at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
at java.util.concurrent.FutureTask.awaitDone(FutureTask.java:429)
at java.util.concurrent.FutureTask.get(FutureTask.java:191)
at com.intellij.util.EnvironmentUtil$2.compute(EnvironmentUtil.java:77)
at com.intellij.util.EnvironmentUtil$2.compute(EnvironmentUtil.java:72)
at com.intellij.openapi.util.AtomicNotNullLazyValue.getValue(AtomicNotNullLazyValue.java:40)
at com.intellij.util.EnvironmentUtil.getEnvironmentMap(EnvironmentUtil.java:122)
at com.intellij.execution.configurations.ParametersList.getMacroMap(ParametersList.java:308)
at com.intellij.execution.configurations.ParametersList.expandMacros(ParametersList.java:282)
at com.intellij.execution.configurations.ParametersList.add(ParametersList.java:123)
at com.intellij.execution.configurations.GeneralCommandLine.addParameter(GeneralCommandLine.java:247)
at com.intellij.util.JdkBundle.a(JdkBundle.java:213)
at com.intellij.util.JdkBundle.createBundle(JdkBundle.java:92)
at com.intellij.util.JdkBundle.createBundle(JdkBundle.java:74)
at com.intellij.util.JdkBundle.createBundle(JdkBundle.java:68)
at com.intellij.util.JdkBundle.createBoot(JdkBundle.java:122)
at com.intellij.util.JdkBundle.createBoot(JdkBundle.java:113)
at com.intellij.ide.SystemHealthMonitor.b(SystemHealthMonitor.java:86)
at com.intellij.ide.SystemHealthMonitor.initComponent(SystemHealthMonitor.java:75)
at com.intellij.openapi.components.impl.ComponentManagerImpl$ComponentConfigComponentAdapter.getComponentInstance(ComponentManagerImpl.java:491)
at com.intellij.openapi.components.impl.ComponentManagerImpl.createComponents(ComponentManagerImpl.java:120)
at com.intellij.openapi.application.impl.ApplicationImpl.a(ApplicationImpl.java:466)
at com.intellij.openapi.application.impl.ApplicationImpl$$Lambda$91/279778031.run(Unknown Source)
at com.intellij.openapi.progress.impl.CoreProgressManager.a(CoreProgressManager.java:176)
at com.intellij.openapi.progress.impl.CoreProgressManager$$Lambda$92/642436489.run(Unknown Source)
at com.intellij.openapi.progress.impl.CoreProgressManager.a(CoreProgressManager.java:556)
at com.intellij.openapi.progress.impl.CoreProgressManager.executeProcessUnderProgress(CoreProgressManager.java:501)
at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:66)
at com.intellij.openapi.progress.impl.CoreProgressManager.runProcess(CoreProgressManager.java:163)
at com.intellij.openapi.application.impl.ApplicationImpl.createComponents(ApplicationImpl.java:473)
at com.intellij.openapi.components.impl.ComponentManagerImpl.init(ComponentManagerImpl.java:104)
at com.intellij.openapi.application.impl.ApplicationImpl.load(ApplicationImpl.java:425)
at com.intellij.openapi.application.impl.ApplicationImpl.load(ApplicationImpl.java:411)
at com.intellij.idea.IdeaApplication.run(IdeaApplication.java:203)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.intellij.idea.MainImpl$1$1.a(MainImpl.java:63)
at com.intellij.idea.MainImpl$1$1$$Lambda$60/1689298652.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:762)
at java.awt.EventQueue.access$500(EventQueue.java:98)
at java.awt.EventQueue$3.run(EventQueue.java:715)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:80)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:732)
at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:343)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

"BaseDataReader: error stream of fsnotifier" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE
(in native)
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:255)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:284)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
at java.io.InputStreamReader.read(InputStreamReader.java:184)
at java.io.Reader.read(Reader.java:140)
at com.intellij.util.io.BaseOutputReader.readAvailableBlocking(BaseOutputReader.java:137)
at com.intellij.util.io.BaseDataReader.readAvailable(BaseDataReader.java:84)
at com.intellij.util.io.BaseDataReader.doRun(BaseDataReader.java:162)
at com.intellij.util.io.BaseDataReader$1.run(BaseDataReader.java:63)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"BaseDataReader: output stream of fsnotifier" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE
(in native)
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:255)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:284)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
at java.io.InputStreamReader.read(InputStreamReader.java:184)
at java.io.Reader.read(Reader.java:140)
at com.intellij.util.io.BaseOutputReader.readAvailableBlocking(BaseOutputReader.java:137)
at com.intellij.util.io.BaseDataReader.readAvailable(BaseDataReader.java:84)
at com.intellij.util.io.BaseDataReader.doRun(BaseDataReader.java:162)
at com.intellij.util.io.BaseDataReader$1.run(BaseDataReader.java:63)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"process reaper" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE
(in native)
at java.lang.UNIXProcess.waitForProcessExit(Native Method)
at java.lang.UNIXProcess.lambda$initStreams$3(UNIXProcess.java:289)
at java.lang.UNIXProcess$$Lambda$24/1000823571.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"ApplicationImpl pooled thread 4 2017.1.2#WS-171.4249.40 WebStorm, eap:false, os:Mac OS X 10.12.4, java-version:JetBrains s.r.o 1.8.0_112-release-736-b21" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE

at sun.management.ThreadImpl.dumpThreads0(Native Method)
at sun.management.ThreadImpl.dumpAllThreads(ThreadImpl.java:454)
at com.intellij.diagnostic.ThreadDumper.dumpThreadsToFile(ThreadDumper.java:74)
at com.intellij.diagnostic.ThreadDumper.getThreadDumpInfo(ThreadDumper.java:64)
at com.intellij.diagnostic.PerformanceWatcher.dumpThreads(PerformanceWatcher.java:275)
at com.intellij.diagnostic.PerformanceWatcher.c(PerformanceWatcher.java:213)
at com.intellij.diagnostic.PerformanceWatcher.b(PerformanceWatcher.java:195)
at com.intellij.diagnostic.PerformanceWatcher.d(PerformanceWatcher.java:92)
at com.intellij.diagnostic.PerformanceWatcher$$Lambda$118/275560698.run(Unknown Source)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
at com.intellij.util.concurrency.SchedulingWrapper$MyScheduledFutureTask.run(SchedulingWrapper.java:239)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"BaseDataReader: stdout/stderr streams of shell env loading process" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE
(in native)
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:255)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:284)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
at java.io.InputStreamReader.read(InputStreamReader.java:184)
at java.io.Reader.read(Reader.java:140)
at com.intellij.util.io.BaseOutputReader.readAvailableBlocking(BaseOutputReader.java:137)
at com.intellij.util.io.BaseDataReader.readAvailable(BaseDataReader.java:84)
at com.intellij.util.io.BaseDataReader.doRun(BaseDataReader.java:162)
at com.intellij.util.io.BaseDataReader$1.run(BaseDataReader.java:63)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"Netty Builtin Server 1" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE
(in native)
at sun.nio.ch.KQueueArrayWrapper.kevent0(Native Method)
at sun.nio.ch.KQueueArrayWrapper.poll(KQueueArrayWrapper.java:198)
at sun.nio.ch.KQueueSelectorImpl.doSelect(KQueueSelectorImpl.java:117)
at sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
at sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
at io.netty.channel.nio.SelectedSelectionKeySetSelector.select(SelectedSelectionKeySetSelector.java:62)
at io.netty.channel.nio.NioEventLoop.select(NioEventLoop.java:732)
at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:388)
at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:858)
at java.lang.Thread.run(Thread.java:745)

"DestroyJavaVM" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE

"AWT-AppKit" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE
(in native)

"Signal Dispatcher" prio=0 tid=0x0 nid=0x0 runnable
java.lang.Thread.State: RUNNABLE

"Keep-Alive-Timer" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING

at java.lang.Thread.sleep(Native Method)
at sun.net.www.http.KeepAliveCache.run(KeepAliveCache.java:172)
at java.lang.Thread.run(Thread.java:745)

"ApplicationImpl pooled thread 5" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING
on java.util.concurrent.SynchronousQueue$TransferStack@22d30a28
at sun.misc.Unsafe.park(Native Method)
at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
at java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill(SynchronousQueue.java:460)
at java.util.concurrent.SynchronousQueue$TransferStack.transfer(SynchronousQueue.java:362)
at java.util.concurrent.SynchronousQueue.poll(SynchronousQueue.java:941)
at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1066)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1127)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"ProcessWaitFor: fsnotifier" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: WAITING
on java.lang.UNIXProcess@740b2f73
at java.lang.Object.wait(Native Method)
at java.lang.Object.wait(Object.java:502)
at java.lang.UNIXProcess.waitFor(UNIXProcess.java:395)
at com.intellij.execution.process.ProcessWaitFor$1.run(ProcessWaitFor.java:50)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"ApplicationImpl pooled thread 3" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING
on java.util.concurrent.SynchronousQueue$TransferStack@22d30a28
at sun.misc.Unsafe.park(Native Method)
at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
at java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill(SynchronousQueue.java:460)
at java.util.concurrent.SynchronousQueue$TransferStack.transfer(SynchronousQueue.java:362)
at java.util.concurrent.SynchronousQueue.poll(SynchronousQueue.java:941)
at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1066)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1127)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"Timer-0" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING
on java.util.TaskQueue@6945d102
at java.lang.Object.wait(Native Method)
at java.util.TimerThread.mainLoop(Timer.java:552)
at java.util.TimerThread.run(Timer.java:505)

"Image Fetcher 0" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING
on java.util.Vector@53fd1448
at java.lang.Object.wait(Native Method)
at sun.awt.image.ImageFetcher.nextImage(ImageFetcher.java:147)
at sun.awt.image.ImageFetcher.fetchloop(ImageFetcher.java:200)
at sun.awt.image.ImageFetcher.run(ImageFetcher.java:169)

"ApplicationImpl pooled thread 1" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING

at java.lang.Thread.sleep(Native Method)
at com.intellij.util.TimeoutUtil.sleep(TimeoutUtil.java:58)
at com.intellij.util.EnvironmentUtil.waitFor(EnvironmentUtil.java:314)
at com.intellij.util.EnvironmentUtil.waitAndTerminateAfter(EnvironmentUtil.java:290)
at com.intellij.util.EnvironmentUtil.access$500(EnvironmentUtil.java:47)
at com.intellij.util.EnvironmentUtil$ShellEnvReader.runProcessAndReadEnvs(EnvironmentUtil.java:232)
at com.intellij.util.EnvironmentUtil$ShellEnvReader.runProcessAndReadEnvs(EnvironmentUtil.java:214)
at com.intellij.util.EnvironmentUtil$ShellEnvReader.runProcessAndReadEnvs(EnvironmentUtil.java:206)
at com.intellij.util.EnvironmentUtil$ShellEnvReader.dumpProcessEnvToFile(EnvironmentUtil.java:200)
at com.intellij.util.EnvironmentUtil$ShellEnvReader.readShellEnv(EnvironmentUtil.java:190)
at com.intellij.util.EnvironmentUtil.getShellEnv(EnvironmentUtil.java:158)
at com.intellij.util.EnvironmentUtil.access$000(EnvironmentUtil.java:47)
at com.intellij.util.EnvironmentUtil$1.call(EnvironmentUtil.java:63)
at com.intellij.util.EnvironmentUtil$1.call(EnvironmentUtil.java:60)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

"Periodic tasks thread" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING
on java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject@7ea0d9f3
at sun.misc.Unsafe.park(Native Method)
at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
at java.util.concurrent.DelayQueue.take(DelayQueue.java:223)
at com.intellij.util.concurrency.AppDelayQueue$1.run(AppDelayQueue.java:42)
at java.lang.Thread.run(Thread.java:745)

"Java2D Disposer" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: WAITING
on java.lang.ref.ReferenceQueue$Lock@5294c66f
at java.lang.Object.wait(Native Method)
at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143)
at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:164)
at sun.java2d.Disposer.run(Disposer.java:148)
at java.lang.Thread.run(Thread.java:745)

"Java2D Queue Flusher" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: TIMED_WAITING
on sun.java2d.opengl.OGLRenderQueue$QueueFlusher@151ec0fe
at java.lang.Object.wait(Native Method)
at sun.java2d.opengl.OGLRenderQueue$QueueFlusher.run(OGLRenderQueue.java:203)

"AWT-Shutdown" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: WAITING
on java.lang.Object@2efac941
at java.lang.Object.wait(Native Method)
at java.lang.Object.wait(Object.java:502)
at sun.awt.AWTAutoShutdown.run(AWTAutoShutdown.java:295)
at java.lang.Thread.run(Thread.java:745)

"Finalizer" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: WAITING
on java.lang.ref.ReferenceQueue$Lock@56edf22c
at java.lang.Object.wait(Native Method)
at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143)
at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:164)
at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java:209)

"Reference Handler" prio=0 tid=0x0 nid=0x0 waiting on condition
java.lang.Thread.State: WAITING
on java.lang.ref.Reference$Lock@22bef120
at java.lang.Object.wait(Native Method)
at java.lang.Object.wait(Object.java:502)
at java.lang.ref.Reference.tryHandlePending(Reference.java:191)
at java.lang.ref.Reference$ReferenceHandler.run(Reference.java:153)

7 comments

Permanently deleted user

Created May 08, 2017 05:43

I haven't checked the stacktrace. Not sure how. But ever since I upgraded, I simply can't use WebStorm. I've been a WebStorm user for years, but so many things are slowing down, and hanging up, that I'm simply stuck. It is almost too much of a barrier to even try to figure out where to start reporting on these issues. But I'll do my best. I truly have loved WebStorm over the years. I've been known to say "I love JetBrains products." But since the day I upgraded, it has caused nothing but trouble. I really would like to resolve this, and remain a WebStorm user. Mike wrote "pretty much unusable." I'd have to agree. This is a serious barrier. I really don't want to have to move to a different system, but if I can't resolve the issues, I'll have to. Honestly, trying to tease out all the issues is a time-sink. I'll do my best. Where should I start? (I'll need to start when I'm more awake. My frustration has piqued at 1:41am... but that's not a good time to try to offer coherent details.)

How do I do the stack trace? How can I revert to the older version? Has anyone besides Mike and me encountered these issues? Is there a fix available?

Elena Pogorelova

Created May 08, 2017 15:34

@Mike, please can you provide the whole log folder content?

@Marjorie, if it stops repsonding completely and has to be killed, try getting thread dumps (https://intellij-support.jetbrains.com/hc/en-us/articles/206544899-Getting-a-thread-dump-when-IDE-hangs-and-doesn-t-respond)

If it runs slow 9i.e. you can see delays on editing text, etc), CPU snapshots would be helpful (https://intellij-support.jetbrains.com/hc/en-us/articles/207241235-Reporting-performance-problems)

Permanently deleted user

Created May 10, 2017 04:54

Hi all, this issue seems to have resolved on its own. At the time, I was having an issue with the sudo command taking a long time. After fixing this, I've not seem the crashing issues. I've been on webstorm for about two days now, no crashes. Could be a complete coincidence but thought I'd mention this. I'll still look to get more complete stacktraces.

Permanently deleted user

Created May 12, 2017 01:51

@Elana, I'm back, as it turned out that trying to learn Meteor/MongDB/React while also struggling with a new editor was too hard. So I'm really going to try to make this work! But I find the thread dump instructions a bit overwhelming. or obscure. I can run:

jps -mv

But then I don't know which is the PID. I don't want to post a big dump from my computer. By the way, I can clearly see that some plugins are causing problems (markdown, cordova, as they appear in the status line, but when I try to go into preferences, they just don't come up.

I guess I'll go ahead and post the whole thing here. maybe that'll help me to get to the next step. What part of this is the PID? Is this jps -mv the step I should be doing? I really, really, really want to get WebStorm back up and working....

0721 Jps -mv -Dapplication.home=/Library/Java/JavaVirtualMachines/jdk1.8.0_20.jdk/Contents/Home -Xms8m
2954 -Dfile.encoding=UTF-8 -ea -Dsun.io.useCanonCaches=false -Djava.net.preferIPv4Stack=true -XX:+UseCodeCacheFlushing -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -Xverify:none -Xbootclasspath/a:../lib/boot.jar -Xms128m -Xmx750m -XX:MaxPermSize=350m -XX:ReservedCodeCacheSize=96m -XX:+UseCompressedOops -Didea.java.redist=NoJavaDistribution -Didea.platform.prefix=Python -Didea.paths.selector=PyCharm30 -Dsun.java2d.noddraw=true -Didea.max.intellisense.filesize=2500 -Didea.no.jre.check=true -Didea.dynamic.classpath=false -Didea.jars.nocopy=true -Dsun.java2d.d3d=false -Dide.mac.useNativeClipboard=false -Dapple.awt.fullscreencapturealldisplays=false -Dapple.laf.useScreenMenuBar=true -Djava.endorsed.dirs= -Dswing.bufferPerWindow=false -Didea.fatal.error.notification=disabled -Didea.cycle.buffer.size=1024 -Didea.popup.weight=heavy -Dapple.awt.graphics.UseQuartz=true -Dsun.java2d.pmoffscreen=false -Didea.no.launcher=false -DCVS_PASSFILE=~/.cvspass -Didea.use.default.antialiasing.in.editor=false -Dcom.apple.mrj.a
20095 -Dfile.encoding=UTF-8 -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -ea -Dsun.io.useCanonCaches=false -Djava.net.preferIPv4Stack=true -XX:+HeapDumpOnOutOfMemoryError -XX:-OmitStackTraceInFastThrow -Xverify:none -XX:ErrorFile=/Users/marjorieroswell/java_error_in_webstorm_%p.log -XX:HeapDumpPath=/Users/marjorieroswell/java_error_in_webstorm.hprof -Xbootclasspath/a:../lib/boot.jar -Xms128m -Xmx750m -XX:ReservedCodeCacheSize=240m -XX:+UseCompressedOops -Djb.vmOptionsFile=/Applications/WebStorm.app/Contents/bin/webstorm.vmoptions -Didea.java.redist=jdk-bundled -Didea.home.path=/Applications/WebStorm.app/Contents -Didea.executable=webstorm -Didea.platform.prefix=WebStorm -Didea.paths.selector=WebStorm2017.1

Permanently deleted user

Created May 12, 2017 02:36

Good to hear you're back in business. I finally was able to access Preferences, and once I did, I could disable Markdown and Cordoba plugins (that the status line had told me were a problem). And now things seem to be working... at least for the last few minutes. Let's hope both our current successes hold. (It would be nice to know what's going on with Markdown and Cordoba plugins... I'll search the forum and see if anyone else has had issues with these.)

Elena Pogorelova

Created May 15, 2017 19:07

Nice to hear that your problem is solved:)

>What part of this is the PID?

in you output, it's '2954'. Output of Jps -mv is 'PID' 'args passed to main' 'args passed to JVM'

Permanently deleted user

Created May 15, 2017 19:13

I can suggest clarifying that in the documentation. (I'm not completely resolved, because I had to switch to a different computer and an older operating system for a different project... and I had the same problem, but without the same success. I don't want to completely hijack this thread any more than I have... I do suggest clarifying for readers how to identify the PID. Probably easier for users if there are video versions of the documentation on how to report a problem

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