What does "IDE updates are managed externally and weren't checked" mean?

Answered

I did "check for updates" and got that message.  What does it mean?  Where else are they being managed?

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Tatiana Shabaeva
Official comment

Mark,

Totally agree, the message is confusing. I've created IDEA-173072 for that.

For those who stumble upon this: this can be caused e.g. by trying Toolbox, realizing it's annoying junk and uninstalling — you'll get stuck with no updates and this message then. The fix is to remove `-Dide.no.platform.update=true`  from `pycharm.vmoptions' file (on Macs, this is located in ~/Library/Preferences/PyCharm20??.?).

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@Vaclav Slavik You are spot on. This is exactly what happened with me. Thanks for the remedy.

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In ma case the option is located in 
~/.IntelliJIdea2017.3/config/idea64.vmoptions

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@Tatiana - would you also open a ticket so that when Toolbox is uninstalled updates become available within the app again?

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Tatiana Shabaeva

@Ted - this should be solved with ALL-1614, please watch it for progress.

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