Renewing license
Answered
Hey,
I wanted to renew my student license but I can't find any email at my mail-adress. Has anyone the same issue ? The last time I renewed my license I received an email 5 minutes later which is not the case this time
Greetings
Robin Messemer
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Hi, Robin!
According to our base you have successfully renewed your license. Is it so? Is everything ok with the license now?
Hi Anna,
I'm not receiving any email either.
Best,
C-J
Hi C-J,
Please check out our Knowledge base article about issues with licenses. If you've lost the original license e-mail or you were not provided with this e-mail, please contact the sales team and we'll resend it. Sorry for the inconvenience!