Sorry, ... email address is blocked. Please use another email address.
Hello,
i have used a free license for being a student for over a year but now when i try to renew the license it says email is blocked. my email id is : ****@studenti.unical.it.
Please help i would like to use pycharm and not vscode
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Unfortunately, your educational email or GitHub account could not be verified automatically due to instances of misuse associated with your institution's EDU domain email addresses. As a result, we have had to remove this domain from our list of domains eligible for automatic approval.
Until the information department at your school enhances the security measures for campus email accounts, we kindly ask you to apply through a manual approval process using an official document.
For instructions on how to apply, please refer to: https://blog.jetbrains.com/zh-hans/blog/2022/08/24/2022-jetbrains-student-program/.
Please note that processing an official document application typically takes 1 to 2 weeks.
Thank you for your understanding and cooperation.
Hi,
I have the same problem, so I have applied with Official documents few days ago.
My email gn0408@knou.ac.kr and I've provided my Registration Certificate of my university.
Please check.
Thank you.
Thank you for reaching out to us. Please excuse the delay in getting back to you. I approved your application with the option Official document. Please check your mail for our confirmation letter.
Feel
free to reply this message if you have any questions or need any
assistance.
Hi,
I have the same problem as stated earlier on this thread, so I have applied with Official documents a week ago.
My email is swgichuki@usiu.ac.ke and I've provided my school ID photo.
Please check.
Thank you.
Thank you for reaching out to us. Please excuse the delay in getting back to you. I approved your application with the option Official document. Please check your mail for our confirmation letter.
Feel free to reply this message if you have any questions or need any assistance.
I'm experiencing the same problem.
I applied for a student pack a month ago, but I didn't get an answer.
This is my email pdohyung@soongsil.ac.kr and I submitted my enrollment certificate.
Please check it.
Thank you.
Thank you for applying for the JetBrains Product Pack for Students.
We are writing to you regarding your student license request. We will need to have some additional information in order to review it. Please apply again and attach your bonafide letter in English/registration certificate/your paid student fee receipt (if applicable) that has to show your full name, the admission date, the leave period (if applicable) the expected date of your program completion and 2023/2024 academic year in the PDF format. We grant student subscriptions if the student continues his/her studies for at least 6 months after the application’s date.
Once you have reapplied, please inform us by replying to this email. We will prioritize the review of your application.
Thank you for your understanding!
I'm replying to you by reapplying for the student pack.
My Email is pdohyung@gmail.com
Thank You !
Thank you for your reply. Unfortunately, our records don't show any application for a student subscription linked with this email address pdohyung@gmail.com. Please apply again via your JetBrains account and let me know the email address from your application after getting our notification that your submission is successful.
Thanks, I look forward to hearing from you.
When I apply with official documents, it is rejected with this message:
Follow this link, It says No Available Licenses.
When I alternatively apply with GitHub, it is rejected with this message:
Please let me know what to do.
Thank you for reaching out to us and providing information. Your student subscription is valid until June 21, 2024, and your JetBrains account is managed with this email address teddy3582@naver.com.
That means, that you can use it as your login + password to use the software and the JB account. Please log in to your JetBrains account using this email address and password in order to reach your subscription.
Please note that we have unified our policy regarding JetBrains Accounts for individual customers: personal licenses must be managed under a single JetBrains Account.
The prolongation will become available two weeks before the expiration date of your subscription. You'll get our automatic renewal reminder then that will be sent to your main email address and the dedicated link also will appear in your account. You can use either link in the reminder or the dedicated link in order to renew your
subscription.
Feel free to reply this message if you have any questions or need any assistance.
My account has the same problem. I'm from Istanbul University, Türkiye. It seems like that my student email has been blocked. My student email is burakkaantan@ogr.iu.edu.tr Could you help me? My github student pack already approved.
Hi, pretty much same issue here, can u please check my appliance? has been stuck for a week without any email.
marianovico@uca.edu.ar
My account has the same problem. I'm from ShanDongUniversity, China. It seems like that my student email has been blocked. My student email is 202220625@mail.sdu.edu.cn. Cloud you help me?
Hello,
My jetbrains account has the same problem. I'm from VNU University of Engineering and Technology, Viet Nam.
My student email is 21020941@vnu.edu.vn.
Thank you!
Sorry, js113776@stud.ur.edu.pl email address is blocked. Please use another email address.
You were last verified as a student on Feb 5, 2024. It is not necessary for you to reverify at this time. There may be a wait period between verification and access to academic benefits. ON GitHub Student Developer Pack
Thank you for reaching out! Usually if your email has been blocked it is due to abuse or fraud coming from the domain.In order to fix this you should reapply on our website at https://www.jetbrains.com/community/education/#students. Under the "Official Document" tab. You will need to apply using a different email address such as Gmail or other personal account. Since you are not using the .edu email it is vital that you provide us with a Transcript, Student ID or other document stating your current educational enrollment status. If there is anything else I can help you with please feel free to reach out!
Hi, developer,
I come from Korea, inha Tech Colleage, and I don't know why my student account shown locked as I already applied GitHub student pack. My student account is : 201945009@itc.ac.kr, and Github account is : sem50000@naver.com could you help me or give me some guidance to solve the problem?
Thank you.
Thank you for reaching out to us. After checking your JetBrains account I see that your student subscription
is valid until January 03, 2025, and your JetBrains account is managed with this email address
hsmsem50000@gmail.com. That means, that you can use it as your login + password to use the software and the JB account. Please log in to your JetBrains account using this email address and password in order to reach your subscription.
Please note that we have unified our policy regarding JetBrains Accounts for individual customers: personal licenses must be managed under a single JetBrains Account.
I'll appreciate it if you let me know how it works for you.
Hello,
I come from Brazil and I'm having the same problem with my account, e-mail blocked when I try to link my account with GitHub or with my student e-mail.
My student e-mail is: arthur.maia@edu.univali.br
Could you help me?
Thank you!
Thanks for the request. It looks like your student account is currently registered to maiaarthur744@gmail.com (javascript:void(0);). You can log into your JetBrains account below using that email address:
https://account.jetbrains.com/login
Once logged in, use the "renew my education pack" link to navigate to the application to renew the license. Please let me know if you encounter any issues.
Hello jetbrains helper,
I'm a student from Huazhong University of Science and Techology. I've tried using school email and github student pack to active jetbrain account. However I'm having the same question of “email address is blocked. Please use another email address.”
My school email and github account is “yu_wiz@hust.edu.cn”, help me please, thank you very much.
Thanks for the request. A number of educational domains are rejected by our automated system for various reasons such as past instances of large-scale fraud. But the most common reason by far is simply that the university in question allows students to keep their student emails after graduation, making a student email address alone insufficient for verification of enrollment.
For these cases, you can use the "Official Documents" tab at the top of the student application, linked below, to fill out a manual application with a document that can be used to verify your enrollment:
https://www.jetbrains.com/shop/eform/students
Please make sure that the document contains your name, your school's name, and the year of enrollment. Once you have completed the application, let me know and I will review it personally.
Hello Rory McCabe,
Thank you for your kind help. I've submitted my apply again by using "Official Documents". Please Review it.
Hello, I have the same problem, I sent an email and they haven't responded to me for about 3 weeks.
You can use the following link to connect the student license to your desired email address: https://account.jetbrains.com/admin/company/accept/bzr4waicxplta8v6cd0msbmii
Please let us know if you have any further questions or concerns!
Hello, I 'm a student from Zhejiang University. My email klaesales@zju.edu.cn was also blocked.
I tried using my github student pack but the domain of my email still not valid
I also tried using the "Official Documents" , but they haven't responded to me for a month.
Please help me check
Thank You！
We recommend that students of this university use the official document method on https://www.jetbrains.com/shop/eform/students-
"Official Documents" label to reapply, because the EDU domain name you are using has been abused and therefore blocked by us.
Thank you
Hello, I'm having the same issue like the ones above my comment. I tried applying for a jetbrain education license through the official document option and yes, I'm approved of github student developer pack but my student email address is blocked for some reason.