Can't activate license after subscribing to Ai assistant


Until know I've been using webstorm with my student license with no issues. Today I decided to buy the AI assistant license, but after trying to activate it without success, I seem to have broken the regular webstorm license.

Now I can activate my AI assistant license, but whenever I try to activate webstorm, I get “There are no valid licenses associated with the account …” .

How can I get my webstorm to work again? The AI assistant is not of much use if I can open the IDE.

1 comment

Could you please share your JB account email address? With which JB account have you logged in to Help > Register.. dialog (lower left corner) in WebStorm? If you wish you could create a support ticket: to avoid sharing your information publicly. Thanks!


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