PHPStorm keeps closing after new update (2024.1)

Hi, 

For my work as a Developer I have a jetbrains subscription and I just updated the new version (PhpStorm 2024.1, Build #PS-241.14494.237, built on March 27, 2024.)

When I try to open PHPStorm it keeps closing, also when it DOES open, it collapses my Project on the left side. When I try to open a file it keeps closing as well, I cannot work like this.

So I thought, hey you guys must know (if you don't know already). Someone also that has this? Does going back to another version helped?

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9 comments

Update: I disabled a bunch a plugins and that seemed to do the trick. 

0

I have experienced and am still experiencing the same problem.

I have tried disabling all of my plugins but it is still happening.

 

Are there any other suggestions?

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Uninstall 2024.1 and Install 2023.3.6

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Only thing that worked for me too was downgrading it to 2023.3.6, like Jon said. Disabling the plugins didn't work for me later on. 

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Since 2024.1 my PHPStorm is crashing everyday, mainly whenever I turn on my mac from sleep. Sent crash report 25540739

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Alan Batruk same here. It crashes at least once a day. Sometimes when I'm using it, other times when it's just open in the background. I haven't found a pattern yet. 

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Hey Folks,

Although there are some known recognizable crash scenarios, each specific case could be unique, so no single solution is available, unfortunately. I would suggest collecting logs files (Help > Collect Logs) and submitting a separate YouTrack report, so we could take a closer look: https://youtrack.jetbrains.com/newIssue

By the way, if you experience sudden crashes on Apple Silicon macOS machines, please check this report and a possible quick workaround:
https://youtrack.jetbrains.com/issue/JBR-6817/SIGSEGV-0xb-at-libawtlwawt.dylib0x8e618-MTLGCDestroyMTLGraphicsConfigblockinvoke0x20

This one has become pretty popular recently.

 

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I experience a crash everytime I open a Markdown file as a scratch file, I disabled the Markdown plugin, it then didn't crash when open the .md file, upon re-enabling the plugin, it instantly crashed again. Hope that helps anyone.

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Hi pashioz, thank you for sharing!
Although your comment lacks some details, I would like to mention that one of the issues with Markdown files has already been addressed: https://youtrack.jetbrains.com/issue/IJPL-59369. 

If you still face issues after updating IDE to the latest version, please submit a request to support and share logs from Help | Collect Logs and Diagnostic Data.

 

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