PHPStorm 2024.1 crashes daily - what's the best way to report this?
After upgrading to 2024.1 a few weeks ago PHPStorm crashes on a daily basis. I haven't found a pattern yet. Sometimes it's when I'm actively using it, other times it's just open in the background.
The crash reports are being sent to Apple every time but I don't know how helpful this is for JetBrains. Is there a better way to report these crashes? Just want to make sure JetBrains is getting the information they need.
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Hi diego ,
Please send logs from Help | Collect Logs and Diagnostic Data. You can use the following link to upload them: https://uploads.jetbrains.com/ and share the ID here after that.
Alternatively, you can submit a request via Help | Contact Support or here https://youtrack.jetbrains.com/newIssue?project=WI.
Posting this here in case anyone else comes across this issue.
Thanks for your help Anastasiia Zyrianova!
I have the same issue after updating to 2024.1. PhpStorm keeps shutting down. I send a report for each incident, about 5-6 times a day. Is there a way to revert to the previous stable version?
Hi Sergey Goryachev ,
As the issue may not be related to the one described above, please submit a new request at https://youtrack.jetbrains.com/newIssue or via Help | Contact Support in the IDE.
P.S. Just in case, all PhpStorm versions are available here: https://www.jetbrains.com/phpstorm/download/other.html.