I was provided ftp credentials from a client, ftpes://ftp.company.com
I'm on a Mac, trying to connect using PhpStorm 2016.2.2. I was eventually able to connect using passive mode but the remote host window simply shows 'loading...', which then disappears and nothing. No errors or files displayed. Things work fine in FileZilla. There is an unknown certificate warning upon connecting in there but that's all.
Tried different advanced option combinations but the result is the same.