Hi all, I'm a newbie to both Ruby and Rubymine (though developing OO over 25 yrs and glad to be out of C++ jail!). So please excuse any errors.
When I installed Rubymine I had disabled my network connection and took some errors. I used it for a few days, uninstalled (which did not do a full job since settings I changed in the editor remained), downloaded again, and installed again ok. I wrote some simple code (see attached) which has a simple hierarchy: class A and class A2 < class A. The code ran ok but View | Type Hierarchy was dimmed and not selectable no matter where the editor cursor was placed or what was highlighted (class, class A2, A2, etc).
I submitted this to Support as a Problem but was told to submit it as a Feature Request (wtf?). I resubmittted as a License/Upgrade request, asking for a clean install, but have not heard back. As I'm deciding whether to purchase Rubymine this has not left a good impression for me. What is a good next step?