Problems Running RubyMine

Hello Juan,

I’m a Ruby language newbie and have been trying RubyMine since version 681. In general, that version worked well, but since version 751 and subsequent versions, including the 824, each time I want to run the application I must uninstall it first and install it again. I have a Windows Vista O.S. When I run the application, the red wine square appears for a while and suddenly disappears. I know that the application is not initializing properly, but no error messages are displayed. I would appreciate your help.

The first thing you have to try is removing ${HOME}/RubyMine10 folder and try to launch RubyMine.
If it doesn't work, could you please launch RubyMine using rubymine.bat in RubyMine bin folder and attach it's output here?

Regards,
Oleg

Dear Oleg


I found a folder called ./RubyMine10. I hope that is the one you asked me to remove. In any case, the removing operation had no effect. These are the results of running rubymine.bat:

ERROR: cannot start rubymine.
No JDK found to run rubymine. Please validate either RUBYMINE_JDK or JDK_HOME points to valid JDK installation.


Thanks a lot!
Regards

JUAN CALDERON


JUAN CALDERON

I had a similar problem after upgrading to version 856. What fixed it was deleting the directory "%HOMEPATH%\AppData\Local\VirtualStore\Program Files\JetBrains".

Hello Juan,

I found a folder called ./RubyMine10. I hope that is the one you asked me to remove. In any case, the removing operation had no effect. These are the results of running rubymine.bat:

ERROR: cannot start rubymine.
No JDK found to run rubymine. Please validate either RUBYMINE_JDK or JDK_HOME points to valid JDK installation.

Well, it seems that you have no Java JDK installed in your system. It's ok because RubyMine for Windows have bundled Java JRE inside it.

Could you please attach here log file? Logs and thread dumps can be found at $USER_HOME$/RubyMine10/system/logs

Best regards,
Oleg