I'm posting this in the EAP forum because nobody replies to posts in the TMate forum. That's part of the problem. There seems to be a distinct lack of visible support for TMate. Reported bugs go unfixed, questions go unanswered for a long time (if ever) in the forum.
Currently there's a bug which kills the CVS server with too many requests per second, forcing us to shut down the TMate server: http://www.jetbrains.net/jira/browse/TMATE-44
This is a show-stopper bug. But it has not received any response whatsoever since it was filed in JIRA in March. Why?