What is JIRA?

With all the recent talk about managing/entering bugs, this thing called
JIRA keeps coming up, I feel left out. I hate to ask, but what is JIRA?

If this is the new bug reporting system, where can we find JIRA? And are we
supposed to stop using the Tracker?

I'm so confused.


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I'm confused too and at a first glance I don't like JIRA that much, but
at least I know where it is: http://www.atlassian.com/software/jira/

:)

Michael Morett wrote:

With all the recent talk about managing/entering bugs, this thing called
JIRA keeps coming up, I feel left out. I hate to ask, but what is JIRA?

If this is the new bug reporting system, where can we find JIRA? And are we
supposed to stop using the Tracker?

I'm so confused.


--
Martin Fuhrer
Fuhrer Engineering AG
http://www.fuhrer.com

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Massively confused, it seems :)

Maas van den Berg wrote:

confused indeed :) http://www.jetbrains.net/jira/ is where it is, http://www.atlassian.com/software/jira is where you can buy it.


--
Martin Fuhrer
Fuhrer Engineering AG
http://www.fuhrer.com

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Oh, I'm so glad I'm not the only one. I was starting to feel like an idiot ;)

So we should file new bug reports etc in JIRA? And it looks like we still have to search for old ones in the tracker too, because they haven't all been brought over. Is this right?

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I signed up and took a peek. This is hot. JIRA is very, very cool. It's
so inviting that it makes one want to file bug reports.

Tracker looks so antiquated by comparison. It has to die.

Only now do I appreciate Eugene's dilemma (ie. how do you consolidate this
stuff). I've got some open issues from Aurora. :) But they're no longer
relevant.

Maybe it's time to take a radical step. Close everything pre-Irida. If
it's still a bug in 3177, reopen it. If it's that important to you, reopen
it. If you notice something you wanted fixed and it's not being addressed,
reopen it. If you forget to reopen it, it cant be that important. Then
make Tracker read only except for the automated bug reporting until they can
point the automated reporting to make entries into JIRA. Then close Tracker
completely.

If he wanted to, Eugene can delete all Trackers entries tomorrow (blame it
on a disk crash and lack of backups), start with a clean slate in JIRA, and
be pretty sure that bug reports will flow in. Within a week or two, he'll
have a pretty representive list of what's outstanding with Irida.

My reasoning on this approach is that we're a pretty vocal crowd. When
something breaks with IDEA, we tend to complain very publically and very
loudly in frustration. Sometimes, we can be so mean. But there is no way
something very important or very badly implemented is going to slip thru the
cracks, with or without a bug report history in Tracker. If it's a problem,
he will know.

Thoughts anyone?

Michael.



"Maas van den Berg" <no_mail@jetbrains.com> wrote in message
news:22055694.1106390867576.JavaMail.itn@is.intellij.net...

confused indeed :) http://www.jetbrains.net/jira/ is where it is,

http://www.atlassian.com/software/jira is where you can buy it.


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JIRA is very, very cool. It's
so inviting that it makes one want to file bug reports.


Completely agree, JIRA has the best user interface of any web-based
issue-tracker I have seen.

But for IDEA it has one major disadvantage: it only allows primitive,
variable-width text documents. No fixed width, no bold, no italic, no
codeblocks. And that's a killer.

Tom

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Haha...

Thomas...please....cut these guys a break. We can work around that. I
agree with you, but let's pick our battles. Maybe the guys that make JIRA
will add those capabilities?


"Thomas Singer (MoTJ)" <I@HateSpam.de> wrote in message
news:csu903$rim$1@is.intellij.net...

JIRA is very, very cool. It's
so inviting that it makes one want to file bug reports.

>

Completely agree, JIRA has the best user interface of any web-based
issue-tracker I have seen.

>

But for IDEA it has one major disadvantage: it only allows primitive,
variable-width text documents. No fixed width, no bold, no italic, no
codeblocks. And that's a killer.

>

Tom



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Haha...

Thomas...please....cut these guys a break. We can work around that.
I agree with you, but let's pick our battles. Maybe the guys that
make JIRA will add those capabilities?


Vote for http://jira.atlassian.com/browse/JRA-1585

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Vote for http://jira.atlassian.com/browse/JRA-1585


Well, at least one part (most important) of it is already fixed: http://jira.atlassian.com/browse/JRA-5601

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Maxim Shafirov wrote:

Well, at least one part (most important) of it is already fixed:
http://jira.atlassian.com/browse/JRA-5601


Not quite - you'll see it was resolved "duplicate", the linked issue (
wiki formatting ) is still unresolved :(

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TS> But for IDEA it has one major disadvantage: it only allows
TS> primitive, variable-width text documents. No fixed width, no bold,
TS> no italic, no codeblocks. And that's a killer.
TS>
TS> Tom

Completely agree.

MS> Vote for http://jira.atlassian.com/browse/JRA-1585

Created: 17/Apr/03

Hmmm. Almost two years and still pending. Seems that it's not a priority...


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JIRA is very, very cool. It's
so inviting that it makes one want to file bug reports.

>

Completely agree, JIRA has the best user interface of
any web-based issue-tracker I have seen.

>

But for IDEA it has one major disadvantage: it only
allows primitive, variable-width text documents. No
fixed width, no bold, no italic, no codeblocks. And
that's a killer.


That's weird because I found Jira interface cumbersome. I
tried to file a bug once, but failed to understand how to do
it in five minutes, and have not tried anymore.


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In article <ct6iqo$n2g$1@is.intellij.net>,
"Michael Jouravlev" <null@null.xxx> wrote:

JIRA is very, very cool. It's
so inviting that it makes one want to file bug reports.

>

Completely agree, JIRA has the best user interface of
any web-based issue-tracker I have seen.

>

But for IDEA it has one major disadvantage: it only
allows primitive, variable-width text documents. No
fixed width, no bold, no italic, no codeblocks. And
that's a killer.


That's weird because I found Jira interface cumbersome. I
tried to file a bug once, but failed to understand how to do
it in five minutes, and have not tried anymore.


Find the project you want to be in, then click on Create New Issue.

If it's for IDEA, go here:

http://www.jetbrains.net/jira/secure/BrowseProject.jspa?id=10080

To file a bug, click here:

http://www.jetbrains.net/jira/secure/CreateIssue!default.jspa

Pretty simple actually. I don't like the interface much, but it's
better than Jive.

R

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>>> JIRA is very, very cool. It's
>>> so inviting that it makes one want to file bug reports.
>> Completely agree, JIRA has the best user interface of any web-based
>> issue-tracker I have seen.
>>

That's weird because I found Jira interface cumbersome. I tried to
file a bug once, but failed to understand how to do it in five
minutes, and have not tried anymore.


People talk a lot about how great JIRA's interface is, but personally I think
it mostly looks nice. JIRA doesn't even let you use your Back button in a
lot of cases, or give URL's to people for most things. Additionally their
URL's are littered with file extensions like .jsp, .jspa, and .action. Even
main project pages have funny ?'s with non-descriptive numbers (the IDEA
home page on JIRA is http://www.jetbrains.net/jira/secure/BrowseProject.jspa?id=10080
- but you probably could've guessed that).

Personally I prefer Bugzilla, but the UI there has a lot of problems as well.

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JIRA doesn't even let you use your Back
button in a lot of cases, or give URL's to people for most things.


Well, then this must be changes in newer versions. We are using JIRA 2.3
here and it allows to use the Back button (never found a situation, where it
did not work) and you always can URL's away.

Tom

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