IDEA crashes unexpectedly - what information should I include in the bug report?

Occasionally (every few days), IDEA 9.0.1 process will suddenly die.  There is no explaination, and I can't determine a reliable way to replicate this.  It just happens every couple of days.  It may be related to the way that we use idea (e.g., our svn setup or something) because some coworkers experience similar behavior.

My question for this thread is: what information do I need to include in the bug report?  Is there log files/debugging information that will help (since I can't provide a reliable repro)?

Thanks!

4 comments

Hello Joe,

Which OS are you on and which JDK version are you using?

(In most cases such crashes are caused by JDK bugs, and there's little we
can do to fix them on the IDEA side.)

Occasionally (every few days), IDEA 9.0.1 process will suddenly die.
There is no explaination, and I can't determine a reliable way to
replicate this.  It just happens every couple of days.  It may be
related to the way that we use idea (e.g., our svn setup or something)
because some coworkers experience similar behavior.

My question for this thread is: what information do I need to include
in the bug report?  Is there log files/debugging information that will
help (since I can't provide a reliable repro)?

Thanks!


--
Dmitry Jemerov
Development Lead
JetBrains, Inc.
http://www.jetbrains.com/
"Develop with Pleasure!"


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I had same problem with jdk 1.6.0_18 for linux 64 bit. After that I changed jdk to 1.6.0_19 everything worked fine. (witn 1.6.0_20 also no problem).

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Thanks for the responses.  I do believe that it could be a Java issue.  See this issue in the Jira tracker: http://youtrack.jetbrains.net/issue/IDEA-53465, and the release notes for 1.6.0_19 (http://java.sun.com/javase/6/webnotes/6u19.html)

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