[OT] What bug/issue tracking system do you use for development?

We are considering Jira or Jive
but are seeking for other alternatives.

What system do you use?


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pozdrawiam,

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Michal Szklanowski
senior consultant
empolis Polska
tel. (0-22) 535-88-33
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17 comments
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we use integrity manager from mks. It's ok, but much more useful if you use mks source integrity.

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jira jira jira]]>

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Bugzilla :S

Michal Szklanowski wrote:

We are considering Jira or Jive
but are seeking for other alternatives.

What system do you use?


--

pozdrawiam,

----------------------------------------------
Michal Szklanowski
senior consultant
empolis Polska
tel. (0-22) 535-88-33
----------------------------------------------


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Now, seriously... I'm yet to meet a issue tracking system that matches JIRA simplicity and ease of use -- and I'm not talking about lack of power either. JIRA has lots of hook points for potential plugins or custom code for specific needs, and is also fully scriptable using Jelly.

I could also mention the straight licensing policy (no hidden fees, no "software renting" or some other tricks) and the fact that you get the source code. Atlassian support is also said to be very good, but I haven't tried it for myself.

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And it have links! :)
It have exports to RSS, Excel and lucele search engine!
It pretty, it clearly to understand. I young project. It on live
development. It is open for non comercial etc.

I like it.

ClearQuest must go out! :)

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Alexey Efimov, Software Engineer
Sputnik Labs,
http://www.spklabs.com
"Marcus Brito" <pazu@animegaiden.com.br> wrote in message
news:25152396.1063886147422.JavaMail.itn@is.intellij.net...

Now, seriously... I'm yet to meet a issue tracking system that matches

JIRA simplicity and ease of use -- and I'm not talking about lack of power
either. JIRA has lots of hook points for potential plugins or custom code
for specific needs, and is also fully scriptable using Jelly.
>

I could also mention the straight licensing policy (no hidden fees, no

"software renting" or some other tricks) and the fact that you get the
source code. Atlassian support is also said to be very good, but I haven't
tried it for myself.


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TeamTrack and it sucks.

"Michal Szklanowski" <mszklano@wp.pl> wrote in message
news:bkbv95$9g1$1@is.intellij.net...

We are considering Jira or Jive
but are seeking for other alternatives.

>

What system do you use?

>
>

--

>

pozdrawiam,

>

----------------------------------------------
Michal Szklanowski
senior consultant
empolis Polska
tel. (0-22) 535-88-33
----------------------------------------------

>
>


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JIRA -- it's a really nice combination of simplicity and customizability. One of the nice touches that lets you know Atlassian cares about the same stuff you as a developer care about: grab the standalone demo version and have a running version in less than five minutes - no joke. (Fewer if you have a fast filesystem :)

There are a few things I dislike about it from a customizability standpoint (persistence engine, plus Webwork seems inscrutible to me) but overall it's great. And as someone else mentioned here you not only get source code but a number of the components (like workflow) are open-source components, so it's (sometimes) easy to find out what's going on behind the scenes.

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We use TestTrack Pro from Seapine software.

It's pretty good.

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We use JIRA. Very simple and clean UI and it is not too hard to customize/enhance.

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Now, seriously... I'm yet to meet a issue tracking
system that matches JIRA simplicity and ease of use
-- and I'm not talking about lack of power either.


In my former company, we used Rational ClearQuest. Together with ClearCase, this was the best combination of tools that I have come across so far; it was extremely powerful and very intuitive. OTOH, it was (AFAIR) extremely expensive, too :(

Regards,
Jens

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Michal Szklanowski wrote:

What system do you use?


JIRA, and we've done extensive research finding nothing better.
Atlassian as a company are more than happy to help you with any problems
you have - although you have to be a little careful when upgrading as
not to jump in too soon and get bugs.

Usually they are ok with that.

Ive found JIRA to be incredibly flexible (although sometimes a little
creative thinking is required) and highly developed (releases every
couple of months). Im just gagging for JIRA to add milestones and gant
charts - then it could replace MS Project too!

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We use 3x5 index cards (sometimes a bug report starts out as an email
which gets transcribed onto a 3x5 index card). I hope that we never have
so many bugs that we need a computer to track them all.

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Lucky guy... :)

Still, exception stacktraces are better handled electronically IMO.

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Best regards,
Maxim Shafirov
JetBrains, Inc / IntelliJ Software
http://www.intellij.com
"Develop with pleasure!"


"Erik Hanson" <ehanson-lists@eh.cdeh.org> wrote in message
news:ehanson-lists-1C8ACA.09463819092003@host98.intellij.net...

We use 3x5 index cards (sometimes a bug report starts out as an email
which gets transcribed onto a 3x5 index card). I hope that we never have
so many bugs that we need a computer to track them all.



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As much as it pains me to say this, I'd recommend jira too. If nothing else, it's certainly prettier than similar offerings. As a bonus, you could examine its build mechanism (maven) to learn about all the things you should avoid when writing buildfiles.

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+1

JIRA is the best you can get. You will not loose control over the issues
as in other, less structured issues trackers.

Tom

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On Mon, 22 Sep 2003 10:14:27 +0200, Thomas Singer wrote:

+1

JIRA is the best you can get. You will not loose control over the issues
as in other, less structured issues trackers.


+1 JIRA.

I implemented a simple ( dumb ) IRC bot that monitors issues and annoyed
the crap out of everyone. but shes handy... Its listeners/services API
is quite neat.



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