Licence key woes

Hi,

My first post here and I'm hoping to learn how to get over my licence key blues:

I paid JetBrains $499 for a commercial licence middle of July. They mentioned I'd receive a key by email. I did not. ( it's supposed to come from Element 5. I did not)

The US sales team sent me a temporary licence key. Now that has expired.

Kind of finding it a tad hard to get "developing with pleasure" or even developing.

Anybody know what I'm doing wrong? Or better, a phone number of somebody in the USA I can call and ask for a licence key?

Thank You,
Simon

4 comments

Hello Simon,

SW> Anybody know what I'm doing wrong? Or better, a phone number of
SW> somebody in the USA I can call and ask for a licence key?

http://www.jetbrains.com/company/contacts/index.html

--
Dmitry Jemerov
Software Developer
http://www.jetbrains.com/
"Develop with Pleasure!"


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I've always found the jetbrains team very helpful.

0

Yesterday I received another temporary licence key from the US-jetbrains team so yes, the jetbrains team does seem helpful. I now have another 30-day temporary key.

Meanwhile, some company in Germany has billed my credit card $499 and I'm still waiting for an actual permanent key, they tell me it has to come from Prague.

Seems like a weird system to me. Truly international (which is nice) but weird...

I'll mark this Post answered when I get the 'real' key.

Regards
Simon

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Many thanks to the friendly and helpful JetBrains team.
I've now got my licence key and will stop moaning :)

Cheers,
Simon

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