Bugfix updates

Hi all,

I will clarify the bugfix issue: with every license you get a basic
maintenance & support which entitles you to receiving free bugfix updates to
the 3.0 version no matter when we release it. The support itself is limited
to 30 days.

Eugene


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Hi all,

I will clarify the bugfix issue: with every license you get a basic
maintenance & support which entitles you to receiving free bugfix updates

to

the 3.0 version no matter when we release it. The support itself is

limited

to 30 days.


Thanks, that's a bit clearer :)

Does this also mean that registering IDEA 3 will not limit you to to only
12 months' usage of IDEA? i.e. once you have purchased you can run the
same version forever if you like ? just like most other software?

Sorry, but this isn't quite clear to me.

Marc

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>Does this also mean that registering IDEA 3 will not limit you to to only
>12 months' usage of IDEA? i.e. once you have purchased you can run the
>same version forever if you like - just like most other software?

3.0 will work forever.

Eugene


"Marc Palmer" <marc@anyware.co.uk> wrote in message
news:20021111.12514004@spinney.anyware.co.uk...

Hi all,

I will clarify the bugfix issue: with every license you get a basic
maintenance & support which entitles you to receiving free bugfix updates

to

the 3.0 version no matter when we release it. The support itself is

limited

to 30 days.


Thanks, that's a bit clearer :)

Does this also mean that registering IDEA 3 will not limit you to to only
12 months' usage of IDEA? i.e. once you have purchased you can run the
same version forever if you like - just like most other software?

Sorry, but this isn't quite clear to me.

Marc



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Eugene Belyaev wrote:

Hi all,

I will clarify the bugfix issue: with every license you get a basic
maintenance & support which entitles you to receiving free bugfix updates to
the 3.0 version no matter when we release it. The support itself is limited
to 30 days.

Eugene

THANKS!

Stefan

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Hi all,

>

I will clarify the bugfix issue: with every license you get a basic
maintenance & support which entitles you to receiving free bugfix updates to
the 3.0 version no matter when we release it. The support itself is limited
to 30 days.


This is very good news. I got my company to buy some 3.0 licenses
the next days, but this issue was really hard to explain. Now the decision
is much easier. Thank you for clarifying this.

Regards,
Sascha


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Eugene Belyaev wrote:
>>Does this also mean that registering IDEA 3 will not limit you to to only
>>12 months' usage of IDEA? i.e. once you have purchased you can run the
>>same version forever if you like - just like most other software?


3.0 will work forever.

Eugene


Well, "forever" on the same OS version with the same target JDK, anyway :)

--

Erb

==============================================================
"The only time I like in the morning is afternoon."
- Russell D. Cooper

"If you do everything, then you're all done."
- Melissa F. Cooper

"Most of you are familiar with the virtues of a programmer.
There are three, of course: laziness, impatience, and hubris."
- Larry Wall
==============================================================

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On Mon, 11 Nov 2002 13:42:36 +0100, Eugene Belyaev wrote:

I will clarify the bugfix issue: with every license you get a basic
maintenance & support which entitles you to receiving free bugfix updates to
the 3.0 version no matter when we release it. The support itself is limited
to 30 days.


Ahh sweet - one of the original posts made it sound like the 30 days was for
support -and- updates.


--

-- \m/ --
"...if I seem super human I have been misunderstood." (c) Dream Theater
mark@talios.com - ICQ: 1934853 JID: talios@myjabber.net

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I'm sorry, I'm still confused.

I'll try to be explicity clear, and I apologize for my denseness.

So if we purchased a basic license, we'd get any bugfixes for that release, whenever they are released, so on Dec. 20, 2003, when you release 3.2, we'd still be able to use it, correct? We still pay for 4.0, whenever it comes out.

Also, what extra support does the annual contract come with?

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would you at least consider some sort of subscription for updates only. I will never call idea for any kind of support.

What is important to me is that I can keep running the most current version without going broke. It would be great if there was a monthly or yearly contract that would allow us all updates whenever they came out. It would guarentee a steady revenue stream for you and some price guarentee for us.

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For those people who are using EAP versions all the time I guess the
subscription issue is not that important.

Eugene


"charles decroes" <jiveadmin@jetbrains.com> wrote in message
news:5816390.1037764526202.JavaMail.jrun@is.intellij.net...

would you at least consider some sort of subscription for updates only. I

will never call idea for any kind of support.
>

What is important to me is that I can keep running the most current

version without going broke. It would be great if there was a monthly or
yearly contract that would allow us all updates whenever they came out. It
would guarentee a steady revenue stream for you and some price guarentee for
us.


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Will our license work with the EAP version or do we have to continually get the 3 day licenses? I just purchased a real license so I have not been through the process yet. I feel like you have a good product and deserve to get paid for it, but in the same sense we need some way of staying current without going into the poor house.

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They will work

Eugene


"charles decroes" <jiveadmin@jetbrains.com> wrote in message
news:6965999.1037800922031.JavaMail.jrun@is.intellij.net...

Will our license work with the EAP version or do we have to continually

get the 3 day licenses? I just purchased a real license so I have not been
through the process yet. I feel like you have a good product and deserve to
get paid for it, but in the same sense we need some way of staying current
without going into the poor house.


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I'm assuming that at some point our old licenses would not work (major release ect). If we had some option for paying a fixed amount either monthly or yearly that would allow us unlimited major and minor releases but not necessarily support it would be great. Big companies are going to buy support, so you can charge whatever you want for that and it won't affect the starving programmers who love intellij :)

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This price is mostly for maintenance. Support for large companies costs
them much more usually.

Eugene

"charles decroes" <jiveadmin@jetbrains.com> wrote in message
news:5884954.1037805138308.JavaMail.jrun@is.intellij.net...

I'm assuming that at some point our old licenses would not work (major

release ect). If we had some option for paying a fixed amount either monthly
or yearly that would allow us unlimited major and minor releases but not
necessarily support it would be great. Big companies are going to buy
support, so you can charge whatever you want for that and it won't affect
the starving programmers who love intellij :)


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So I guess that $200 a year gives us minor release updates and a discount on major releases. I was looking for some way to fix our costs for the major releases. The 60% is a great discount, and you are already doing a lot for us, it's just scary when you don't have a large company buying it for you. I guess we will have to trust that you won't do a borland on us and make the next release $2500 :)

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Well, the only thing I can do is simply promise that we will not go borland
on you. The price of $395 was the same since IDEA 1.0 which was nothing
compared to 3.0.

Eugene


"charles decroes" <jiveadmin@jetbrains.com> wrote in message
news:3757904.1037809276308.JavaMail.jrun@is.intellij.net...

So I guess that $200 a year gives us minor release updates and a discount

on major releases. I was looking for some way to fix our costs for the
major releases. The 60% is a great discount, and you are already doing a
lot for us, it's just scary when you don't have a large company buying it
for you. I guess we will have to trust that you won't do a borland on us
and make the next release $2500 :)


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