First of all, I am not whinning or complaing about the cost.
I just would like to understand why the price is set at $249 for the personal license.
I don't have any issues paying for it, I would just like a clear understanding of what I am getting for $249.
I know I am purchasing an excellent IDE, but what about customer and tech support?
Are these services up to par?
Purchasing an Java IDE could be seen as somewhat foolish since Eclipse and Netbeans is free, so I am trying to justify the personal license cost.