FTP: connection to 'example.com' failed [solved]

Hi there,

So .. as I understand you do have an Deployment entry (Preferences | Deployment) with "example.com" as host name?

Thanks for the reply, Andriy.

I changed the hostname to protect my client's privacy. (I don't like to post details like this on a public forum.) I'm happy to share it privately if it would help.

I see.

Well ... the error says that the login details provided were incorrect -- nothing more that that (no other details/hints in the log you have provided). Right now I can only suggest double (triple) checking your login details again -- maybe you did not provided password / wrong password; correct user name; check spelling of host name (if domain name is used); try IP address instead.

Whats the 'other FTP application'?

Because if its filezilla then sometimes those type of make it easy applications do a lot of extra figuring out for you.

I usually use konqueror and sometimes it will fail where filezilla will work because the of extra figure-it-out logic in the program.

If i can connect with konqueror to:
location: ftp://example.com
username: bob
password: 123456

Then those credentials will also work in phpstorm.

But sometimes those will fail and ill go to filezilla to get it to figure it out for me.

sometimes its:
location: ftp://ftp.example.com
username: bob
password: 123456

OR
location: ftp://example.com
username: bob@example.com
password: 123456

Are some variations i've seen before.

OH, and sometimes its a different FTP port:
location: ftp://example.com:2121
username: bob
password: 123456

Aha! I triple-checked the credentials and found that the Mac Keychain Access app had reported the password incorrectly. Retyped it manually and PhpStorm connects first time. Sorry for the trouble!

Thanks, Michael. You were right – it was a simple misconfiguration problem on my part.

Do you know how conect right now?.

It is a important information.

Have a nice day.

sebastian, not sure I got your question. Connect where?