Error: Cannot Lock System Folders Follow

Hi Sergey,

Please provide us with a full IDE log.

Hi Eugene,

I do not have the log file. Directory ?:\Users\MyName\.WebIde100\system\log is empty.

Sergey,

No good. Could you please scroll the error message down and take a screenshot, is there anything about 'No route to host'?

These look similar:
https://youtrack.jetbrains.com/issue/IDEA-96834
https://youtrack.jetbrains.com/issue/IDEA-97004

Do you have any firewall/antivirus software installed? If you do, please turn them off and try to start PhpStorm again.

Does not help

A couple more suggestions:

1. Please try complete re-installation
2. Check if you run under Java 1.7, if you do - please switch to 1.6/1.8

https://intellij-support.jetbrains.com/hc/en-us/articles/207241215-Network-connectivity-issues-when-running-under-Java-1-7
https://intellij-support.jetbrains.com/hc/en-us/articles/206544879-selecting-the-jdk-version-the-ide-will-run-under

I am complete re-install PhpStrom, switch to Java 1.8, but it did not help me. I am try x86 and x64 versions.

It's a pity. Apparently, it is necessary to continue to use NetBeans.

Sorry for that, we're trying to find a solution.

Please add -Djava.net.preferIPv4Stack=true to the vmoptions file by following the procedure:
https://www.jetbrains.com/phpstorm/help/tuning-phpstorm.html

Problem solved. It was in Kaspersky Total Security. After his complete removal of all was well. Disabling security does not help.

Thank you

It doesn't sounds good for me. I don't like to uninstall kaspersky i pay for it!

Any other solution?

Hi, I encountered the same problem and it is definitely firewall related.

The firewall log looked like this after initial startup:

So I created a new rule:

Allow, Remote-Ports: TCP 50575-50580, Remote-Address 127.0.0.1, outbound

Now it's working just fine.