Error: Cannot Lock System Folders

After install trial version PHPStorm 10.0.3 and run, a get error (Windows 10 x64, 4Gb, Core i7 2.4GHz):

 

Cannot Lock System Folders.

13 comments

Hi Sergey,

Please provide us with a full IDE log.

0

Hi Eugene,

I do not have the log file. Directory ?:\Users\MyName\.WebIde100\system\log is empty.

0

Sergey,

No good. Could you please scroll the error message down and take a screenshot, is there anything about 'No route to host'?

0

These look similar:
https://youtrack.jetbrains.com/issue/IDEA-96834
https://youtrack.jetbrains.com/issue/IDEA-97004

Do you have any firewall/antivirus software installed? If you do, please turn them off and try to start PhpStorm again.

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I am complete re-install PhpStrom, switch to Java 1.8, but it did not help me. I am try x86 and x64 versions.

It's a pity. Apparently, it is necessary to continue to use NetBeans.

 

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Sorry for that, we're trying to find a solution.

Please add -Djava.net.preferIPv4Stack=true to the vmoptions file by following the procedure:
https://www.jetbrains.com/phpstorm/help/tuning-phpstorm.html

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Problem solved. It was in Kaspersky Total Security. After his complete removal of all was well. Disabling security does not help.

Thank you

0

It doesn't sounds good for me. I don't like to uninstall kaspersky i pay for it!

 

Any other solution?

0

Hi, I encountered the same problem and it is definitely firewall related.

The firewall log looked like this after initial startup:

So I created a new rule:

Allow, Remote-Ports: TCP 50575-50580, Remote-Address 127.0.0.1, outbound

Now it's working just fine.

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