How do I get to evaluate RM 3.2.3 when I have a previous version of RubyMine?

I currently have licensed version of RM 3.1.1. I would like to evaluate RM 3.2.3.

Once I downloaded 3.2.3 RM and started it, there is no option to evalute though the message talks about "opting for a time bound trial period".  It's not obvious where on rubymine website to find the "trial" or "evaluation" link.

Looks like only new customers can evaluate and existing customers can only upgrade. Doesn't seem right model to me.


Thanks,
Kannan

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Hello Krishnan,

Your license for RubyMine 3.1.1 is also valid for version 3.2.3. There's
no need to upgrade or to use a time-limited evaluation.

I currently have licensed version of RM 3.1.1. I would like to
evaluate RM 3.2.3.

Once I downloaded 3.2.3 RM and started it, there is no option to
evalute though the message talks about "opting for a time bound trial
period".  It's not obvious where on rubymine website to find the
"trial" or "evaluation" link.

Looks like only new customers can evaluate and existing customers can
only upgrade. Doesn't seem right model to me.


--
Dmitry Jemerov
Development Lead
JetBrains, Inc.
http://www.jetbrains.com/
"Develop with Pleasure!"


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Thanks Dmitry for the response.

That's because my upgrade license expired in May, 2011.  So here is what I am going through

When I start RM 3.2.3, it gives me this message:

Your license is not valid for use with this version of JetBrains        RubyMine.
For information on how to upgrade your license please go to http://www.jetbrains.com/ruby/buy/upgrade.html
You        can also opt for a free time-limited evaluation.     

Below this message, the button options are "Close", "Upgrade online now", "Enter key or Evaluate".  Ok, the third button seems like it would let me evaluate. But when I click that button it gives me 2 options,
one with my expired license key under "Enter license data" radio button with the message "This license is not compatible with this product" and the other radio button option is "Enter license server address". Don't see anyway to evaluate contrary to what the first message says and the button "Enter key or Evaluate" says.

When I click the "Upgrade online now", there is no way to get a evaluation key.

Before I upgrade to RM 3.2.3, I would like to see how well it supports Rails 3.1, cucumber, rspec etc. so I wanted a trial license.  Now I am stuck because I purchased a license before.

Let me know how I can get out of this situation and get 3.2.3 working in a trial mode.


Thanks,
Krishnan Kannan
0
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Hello Krishnan,

Please contact sales@jetbrains.com to get a new evaluation license.

Thanks Dmitry for the response.

That's because my upgrade license expired in May, 2011.  So here is
what I am going through

When I start RM 3.2.3, it gives me this message:

Your license is not valid for use with this version of JetBrains
RubyMine.

For information on how to upgrade your license please go to
http://www.jetbrains.com/ruby/buy/upgrade.html

You        can also opt for a free time-limited evaluation.

Below this message, the button options are "Close", "Upgrade online
now", "Enter key or Evaluate".  Ok, the third button seems like it
would let me evaluate. But when I click that button it gives me 2
options,

one with my expired license key under "Enter license data" radio
button with the message "This license is not compatible with this
product" and the other radio button option is "Enter license server
address". Don't see anyway to evaluate contrary to what the first
message says and the button "Enter key or Evaluate" says.

When I click the "Upgrade online now", there is no way to get a
evaluation key.

Before I upgrade to RM 3.2.3, I would like to see how well it supports
Rails 3.1, cucumber, rspec etc. so I wanted a trial license.  Now I am
stuck because I purchased a license before.

Let me know how I can get out of this situation and get 3.2.3 working
in a trial mode.

Thanks,
Krishnan Kannan
---
Original message URL:
http://devnet.jetbrains.net/message/5317174#5317174


--
Dmitry Jemerov
Development Lead
JetBrains, Inc.
http://www.jetbrains.com/
"Develop with Pleasure!"


0

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