An automatic tracker request always eventually gets assigned to me, so you don't need to notify me manually. But if it's extremely important the exception gets fixed as soon as possible, an e-mail probably gets to me sooner than the tracker request. It's your choice, I don't mind either way. In this case, this message came to me first. I'll take a look at your exception today.
Cheers, Bas
Vincent Mallet wrote:
Bas,
when an exception happens with IG is it enough to have it automatically reported in the tracker or do you need to be manually notified of it?
An automatic tracker request always eventually gets assigned to me, so
you don't need to notify me manually. But if it's extremely important
the exception gets fixed as soon as possible, an e-mail probably gets to
me sooner than the tracker request. It's your choice, I don't mind
either way.
In this case, this message came to me first. I'll take a look at your
exception today.
Cheers,
Bas
Vincent Mallet wrote:
Thanks. Nothing urgent on that one :)
Vince.