One thing I just noticed is that under Resolutions. The main states in Resolution is "Resolved" and "Unresolved".
There are some other resolutions which seem to be a subset of "Unresolved", e.g. "Backlogged", "To Be Discussed", "Problem".
Normally, when I search IDEA's jira I always select Resolution = 'Unresolved' problems only, so these Jiras marked with 'Backlogged", "To Be Discussed", etc. resolutions are not showing up. To make things even more confusing, these "Backlogged", etc. items have their Status set to "Resolved" when they are anything but...
I would suggest you get rid of those other resolutions. Here is what to do:
"Backlogged" resolution items should be bulk changed to IDEABKL, Status=Open, Resolution=Unresolved
"To Be Discussed" resolution items should be bulk changed to Status = To Be Discussed, Resolution=Unresolved
"Problem" resolution items?? just change to Status Open, Unresolved