There are few ways you can install/use your license: offline, licence server and your JetBrains account. Last one has to be done online and you have to provide some login details for that.
Maybe you have entered your current license this way in the past and now that password for JB account was somehow forgotten?
In any case: providing some screenshot of such screen should help identify the issue/reason better.
There were some issues with JetBrains account license server today. Some of the users were force log out of the IDE, there were also problems with restore password as well. The problem is fixed, all the restore password links should be sent to users by now.
Hi there,
There are few ways you can install/use your license: offline, licence server and your JetBrains account. Last one has to be done online and you have to provide some login details for that.
Maybe you have entered your current license this way in the past and now that password for JB account was somehow forgotten?
In any case: providing some screenshot of such screen should help identify the issue/reason better.
There were some issues with JetBrains account license server today. Some of the users were force log out of the IDE, there were also problems with restore password as well. The problem is fixed, all the restore password links should be sent to users by now.
Thank you. I just get worried that something fishy (::wink::) is going on. Call me security paranoid.