Startup Fails: EXCEPTION_ACCESS_VIOLATION at ntdll.dll

When I start IDEA (version 4.5.3), the application starts up, then fails during the "Loading Project" "Scanning Files..." phase. I get the following error log:

(a java.util.zip.ZipFile) at com.intellij.openapi.a.a.b.c.b(c.java:31) at com.intellij.openapi.a.a.b.c.a(c.java:18) - locked <0x110c4cb0> (a java.lang.Object) at com.intellij.openapi.a.a.b.b.getChildren(b.java:53) - locked <0x110c4cb0> (a java.lang.Object) at com.intellij.openapi.roots.b.j.a(j.java:241) at com.intellij.openapi.roots.b.j.a(j.java:12) at com.intellij.openapi.roots.b.j.d(j.java:318) at com.intellij.openapi.roots.b.j.c(j.java:323) at com.intellij.openapi.roots.b.j$0.run(j$0.java:1) at com.intellij.ide.p.a.a.a(a.java:27) at com.intellij.ide.p.a.a.access$100(a.java:18) at com.intellij.ide.p.a.a$0.run(a$0.java) at com.intellij.openapi.o.b.c.runReadAction(c.java:26) at com.intellij.ide.p.a.a.e(a.java:25) at com.intellij.openapi.i.a.b$2.run(b$2.java:1) at com.intellij.openapi.progress.a.a.runProcess(a.java:65) at com.intellij.openapi.o.b.c$1a_.run(c$1a_.java:8) Dynamic libraries: 0x00400000 - 0x00455000 C:\IntelliJ-IDEA-4.5\bin\idea.exe 0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll 0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll 0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll 0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll 0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll 0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll 0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll 0x08000000 - 0x08138000 c:\intellij-idea-4.5\jre\bin\client\jvm.dll 0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll 0x77C10000 - 0x77C68000 C:\WINDOWS\system32\MSVCRT.dll 0x10000000 - 0x10007000 c:\intellij-idea-4.5\jre\bin\hpi.dll 0x00940000 - 0x0094E000 c:\intellij-idea-4.5\jre\bin\verify.dll 0x00950000 - 0x00969000 c:\intellij-idea-4.5\jre\bin\java.dll 0x00970000 - 0x0097D000 c:\intellij-idea-4.5\jre\bin\zip.dll 0x00A30000 - 0x00A3F000 C:\IntelliJ-IDEA-4.5\jre\bin\net.dll 0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll 0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll 0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll 0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll 0x03B50000 - 0x03C5F000 C:\IntelliJ-IDEA-4.5\jre\bin\awt.dll 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV 0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.dll 0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll 0x03C60000 - 0x03CB0000 C:\IntelliJ-IDEA-4.5\jre\bin\fontmanager.dll 0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll 0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll 0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll 0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll 0x76D40000 - 0x76D58000 C:\WINDOWS\system32\MPRAPI.dll 0x77CC0000 - 0x77CF2000 C:\WINDOWS\system32\ACTIVEDS.dll 0x76E10000 - 0x76E35000 C:\WINDOWS\system32\adsldpc.dll 0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll 0x76B20000 - 0x76B31000 C:\WINDOWS\system32\ATL.DLL 0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll 0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll 0x71BF0000 - 0x71C03000 C:\WINDOWS\system32\SAMLIB.dll 0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll 0x03340000 - 0x0334A000 C:\IntelliJ-IDEA-4.5\bin\JNIWrap.dll 0x03350000 - 0x03355000 C:\IntelliJ-IDEA-4.5\jre\bin\jawt.dll 0x03360000 - 0x0336C000 C:\IntelliJ-IDEA-4.5\bin\transparency.dll 0x03390000 - 0x033A1000 C:\IntelliJ-IDEA-4.5\bin\FileWatcher2K.dll 0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll 0x033C0000 - 0x033C8000 C:\IntelliJ-IDEA-4.5\jre\bin\nio.dll 0x77B40000 - 0x77B62000 C:\WINDOWS\system32\Apphelp.dll 0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\imagehlp.dll 0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll 0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL Heap at VM Abort: Heap def new generation total 1216K, used 966K [0x10010000, 0x10160000, 0x10ed0000) eden space 1088K, 77% used [0x10010000, 0x100e1a28, 0x10120000) from space 128K, 99% used [0x10120000, 0x1013fff8, 0x10140000) to space 128K, 0% used [0x10140000, 0x10140000, 0x10160000) tenured generation total 15168K, used 13156K [0x10ed0000, 0x11da0000, 0x1c010000) the space 15168K, 86% used [0x10ed0000, 0x11ba92e8, 0x11ba9400, 0x11da0000) compacting perm gen total 22016K, used 21944K [0x1c010000, 0x1d590000, 0x20010000) the space 22016K, 99% used [0x1c010000, 0x1d57e340, 0x1d57e400, 0x1d590000) Local Time = Tue Jan 03 10:41:04 2006 Elapsed Time = 23 # # The exception above was detected in native code outside the VM # # Java VM: Java HotSpot(TM) Client VM (1.4.2_04-b05 mixed mode) # ]]>

3 comments

Having an quick look using google it seems other people have
the same error on different apps and different
libraries.
For example http://forum.java.sun.com/thread.jspa?threadID=683285&tstart=60

Maybe try to install all updates from microsoft?

Ian Coleman schrieb:

When I start IDEA (version 4.5.3), the application starts up, then fails during the "Loading Project" "Scanning Files..." phase. I get the following error log:

An unexpected exception has been detected in native code outside the VM. > Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x7C92AE22 > Function=RtlImpersonateSelf+0x3A5 > Library=C:\WINDOWS\system32\ntdll.dll > > Current Java thread: > at java.util.zip.ZipFile.getNextEntry(Native Method) > at java.util.zip.ZipFile.access$400(ZipFile.java:26) > at java.util.zip.ZipFile$2.nextElement(ZipFile.java:313) > - locked <0x11b40108> (a java.util.zip.ZipFile) > at com.intellij.openapi.a.a.b.c.b(c.java:31) > at com.intellij.openapi.a.a.b.c.a(c.java:18) > - locked <0x110c4cb0> (a java.lang.Object) > at com.intellij.openapi.a.a.b.b.getChildren(b.java:53) > - locked <0x110c4cb0> (a java.lang.Object) > at com.intellij.openapi.roots.b.j.a(j.java:241) > at com.intellij.openapi.roots.b.j.a(j.java:12) > at com.intellij.openapi.roots.b.j.d(j.java:318) > at com.intellij.openapi.roots.b.j.c(j.java:323) > at com.intellij.openapi.roots.b.j$0.run(j$0.java:1) > at com.intellij.ide.p.a.a.a(a.java:27) > at com.intellij.ide.p.a.a.access$100(a.java:18) > at com.intellij.ide.p.a.a$0.run(a$0.java) > at com.intellij.openapi.o.b.c.runReadAction(c.java:26) > at com.intellij.ide.p.a.a.e(a.java:25) > at com.intellij.openapi.i.a.b$2.run(b$2.java:1) > at com.intellij.openapi.progress.a.a.runProcess(a.java:65) > at com.intellij.openapi.o.b.c$1a_.run(c$1a_.java:8) > > Dynamic libraries: > 0x00400000 - 0x00455000 C:\IntelliJ-IDEA-4.5\bin\idea.exe > 0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll > 0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll > 0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll > 0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll > 0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll > 0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll > 0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll > 0x08000000 - 0x08138000 c:\intellij-idea-4.5\jre\bin\client\jvm.dll > 0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll > 0x77C10000 - 0x77C68000 C:\WINDOWS\system32\MSVCRT.dll > 0x10000000 - 0x10007000 c:\intellij-idea-4.5\jre\bin\hpi.dll > 0x00940000 - 0x0094E000 c:\intellij-idea-4.5\jre\bin\verify.dll > 0x00950000 - 0x00969000 c:\intellij-idea-4.5\jre\bin\java.dll > 0x00970000 - 0x0097D000 c:\intellij-idea-4.5\jre\bin\zip.dll > 0x00A30000 - 0x00A3F000 C:\IntelliJ-IDEA-4.5\jre\bin\net.dll > 0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll > 0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll > 0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll > 0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll > 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll > 0x03B50000 - 0x03C5F000 C:\IntelliJ-IDEA-4.5\jre\bin\awt.dll > 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV > 0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.dll > 0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll > 0x03C60000 - 0x03CB0000 C:\IntelliJ-IDEA-4.5\jre\bin\fontmanager.dll > 0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll > 0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll > 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll > 0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll > 0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll > 0x76D40000 - 0x76D58000 C:\WINDOWS\system32\MPRAPI.dll > 0x77CC0000 - 0x77CF2000 C:\WINDOWS\system32\ACTIVEDS.dll > 0x76E10000 - 0x76E35000 C:\WINDOWS\system32\adsldpc.dll > 0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll > 0x76B20000 - 0x76B31000 C:\WINDOWS\system32\ATL.DLL > 0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll > 0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll > 0x71BF0000 - 0x71C03000 C:\WINDOWS\system32\SAMLIB.dll > 0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll > 0x03340000 - 0x0334A000 C:\IntelliJ-IDEA-4.5\bin\JNIWrap.dll > 0x03350000 - 0x03355000 C:\IntelliJ-IDEA-4.5\jre\bin\jawt.dll > 0x03360000 - 0x0336C000 C:\IntelliJ-IDEA-4.5\bin\transparency.dll > 0x03390000 - 0x033A1000 C:\IntelliJ-IDEA-4.5\bin\FileWatcher2K.dll > 0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll > 0x033C0000 - 0x033C8000 C:\IntelliJ-IDEA-4.5\jre\bin\nio.dll > 0x77B40000 - 0x77B62000 C:\WINDOWS\system32\Apphelp.dll > 0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\imagehlp.dll > 0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll > 0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL > > Heap at VM Abort: > Heap > def new generation total 1216K, used 966K [0x10010000, 0x10160000, 0x10ed0000) > eden space 1088K, 77% used [0x10010000, 0x100e1a28, 0x10120000) > from space 128K, 99% used [0x10120000, 0x1013fff8, 0x10140000) > to space 128K, 0% used [0x10140000, 0x10140000, 0x10160000) > tenured generation total 15168K, used 13156K [0x10ed0000, 0x11da0000, 0x1c010000) > the space 15168K, 86% used [0x10ed0000, 0x11ba92e8, 0x11ba9400, 0x11da0000) > compacting perm gen total 22016K, used 21944K [0x1c010000, 0x1d590000, 0x20010000) > the space 22016K, 99% used [0x1c010000, 0x1d57e340, 0x1d57e400, 0x1d590000) > > Local Time = Tue Jan 03 10:41:04 2006 > Elapsed Time = 23 > # > # The exception above was detected in native code outside the VM > # > # Java VM: Java HotSpot(TM) Client VM (1.4.2_04-b05 mixed mode) > # > ]]>

0

Thanks, I've seen those too. Running a Google search on "EXCEPTION_ACCESS_VIOLATION ntdll" gets a lot of hits, but nothing to really act on. I don't know much about Win32 development, but isn't an access violation just a case where the application (or the JVM) did something it wasn't premitted to do, or didn't handle an exception case.

I've been running the MS Update utility, so pretty much every relevant patch is applied. (Perhaps that's the problem?)

Thanks!

Ian

0

Well, there's definitely something ugly going on between the default VM that is installed with 4.5.3, and Windows various libraries, in their ever-shifting arrangements (thanks to Windows Update, I'm guessing).

In any case, I modified the idea.lax file as follows:

1) commented out the explicit VM:


2) Added the following value to the list of VM arguments :


And now it's starting up without a problem under 1.5.0_05.

Hopefully 1.5 won't screw anything up to badly.

--ian

0

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