I have spent ovet 10 hours on this, with three different versions of PHPStorm.
The common denominator is completely random behaviour by PhpStorm when a customer sets up a connection as described above.
The FTP validation tests fine, but it can not seem to find ''root', nor will it connect when finished configuring the setup. Usually, all I see is an empty folder on the left, and nothing on the right.
So, I reboot (again), and start over (again). Once in awhile it will find the server after validating it (and yes, this is after I have checked and double checked everything in deployment manager), but mostly it just sits there like a cow in the rain.
Yes, exactly like a cow in the rain. Mute, too dumb to sync, etc, etc.
This behaviour is repeatable, predictable and infuriating.
On Beta 2 (curiously named 102.18), I once got it to recognize the files on my server, but the only way I could get it to 'sync' was to FORCE it to download them to the client side. At a blazing fast 17kbps. On a fast connection.... Whiskey. Tango. Foxtrot.
Passive FTP, other options all validate fine - this is not a settings issue. See attached files.
Is this product still in beta>???