Unable to open WebStorm projects on Windows 11

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Sahil
Created

WebStorm has suddenly stopped opening up as it is stuck on the attached screen. I have tried deleting logs in AppData/Local & AppData/Roaming, but no success.

 

Logs: Upload id: 2024_08_28_brnBNHBh9R5GaykcLEfxut (file: webstorm-logs-20240828-10445715901847549944450114.zip)

 

 

 

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Elena Pogorelova
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Unfortunately the provided archive contains a single log file that is empty (0 bytes). Please could you collect new logs right after reproducing the issue?

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Sahil
Created

Elena Pogorelova please check this one - Upload id: 2024_09_05_LqPGssN5JoSvzJBcgwdCeV (file: log.7z)

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Elena Pogorelova
Created
Thank you! the issue looks similar to https://youtrack.jetbrains.com/issue/IJPL-1060/Projects-cannot-be-opened-after-the-upgrade-due-to-the-problematic-settings.xml-causing-IllegalNameException-The-name. 
Could you check if the workaround from https://youtrack.jetbrains.com/issue/IDEA-340095/Illegal-character-in-.m2-settings.xml-Projects-fail-to-open-in-2023.3-com.fasterxml.aalto.WFCException-Illegal-XML-character#focus=Comments-27-8607818.0-0 helps?
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