Request for Access to JetBrains Software via GitHub Student Developer Pack

Dear JetBrains Support Team,

I hope this message finds you well.

I recently registered for the GitHub Student Developer Pack, which includes access to JetBrains tools. I used my GitHub account to register with JetBrains; however, it appears that I do not have the permissions to access any of the JetBrains software included in the pack.

Could you kindly assist me in resolving this issue and granting the appropriate permissions so that I can use JetBrains products through the GitHub Student Developer Pack?

Thank you for your time and support. I look forward to your assistance.

Best regards,
SIAO YA CEN