webstorm 2024 intermittent freezing

I have been seeing freezing on macbook m2 pro for a number of months with `2024.x` builds.

When it happens its like the application is locked and is in an unresponsive state, the rendered window does not change. It happens for maybe for a minute or so then usually becomes responsive again.

The times it happens didn't seem to have a pattern, sometimes copy pasting, sometimes starting the NodeJS debugger sometimes when just regular text editing, so hard to write an issue for.

There a few similar posts:

- https://intellij-support.jetbrains.com/hc/en-us/community/posts/18258964121362-WebStorm-2024-1-often-freezes?input_string=webstorm%202024%20intermittent%20freezing

- https://intellij-support.jetbrains.com/hc/en-us/community/posts/18125331944210-WebStorm-2024-got-very-laggy?input_string=webstorm%202024%20intermittent%20freezing

I tried disabling a bunch of the non bundled plugins that didn't help.

Going back to 2023.3.8 and no freezing so far. Hopefully someone can produce some detail for an issue, the 2024.x builds have features I want to use.

Anyone know of any widespread issue that would explain this behaviour?

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3 comments

Would it be possible to collect the log files as the initial troubleshooting step and share them within a support ticket?These can be collected with the Help > Collect Logs and Diagnostic Data menu action.

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I have just posted a similar freezing issue and found this thread. It's quite serious. I'm using it for typescript and reactjs. Only happens in 2024.3 in macos and windows .No such issues in 2024.2.

https://youtrack.jetbrains.com/issue/WEB-70668/Freezing-issue-with-Webstorm-2024.3

Logs and profile uploaded. Please look into this issue quick.

 

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Laukaichung it looks similar to WEB-70302 that is fixed in 2024.3.1. Please check if upgrading makes things any better for you.

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