Webstorm 2025.1 doesn't open any projects had to revert back

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Andrei Cacio
Created

After upgrading to the latest 2025.1 version, whenever I try to open a project, it attempts to load up the window but then it falls back to the project selector window. I can only open the settings window or remain on the project selector window. I cannot open any of my previous projects, nor a simple new project.

 

I disabled all my unsupported plugins but the issue still remains.

 

System: Macbook pro M1 Max 32gb.

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Elena Pogorelova
Created

Would it be possible to collect and share log files after reproducing the issue as the initial troubleshooting step?
These can be collected with the Help > Collect Logs and Diagnostic Data menu action.

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Andrei Cacio
Created

I wouldn't want to share those as this is a work computer and I don't know what can get leaked there. But I can share parts of them which might help.

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Spamadei
Created

same problem for me, locking at the log ive found that python community plugin crash my IDE.

uninstalling it fix the problem

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Andrei Cacio
Created

managed to boil down the problem to the Python plugin. After disabling Python everything works fine.

 

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Jarod Wong
Created

Thank you so much Andrei Cacio for your help. You are a true lifesaver. I can confirm that disabling and uninstalling the Python Community edition worked for me. I spent the entire day yesterday on the downgraded 2024 edition 😅

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Elena Pogorelova
Created

This is a known issue with Python plugin, PY-80382. Please refer to this comment for a possible workaround.
We are sorry for the inconvenience.

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jsoncode
Created

same problem

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Maxwell Huang
Created

The same issue persists. I haven't installed the Python Plugin, and the suggested workaround doesn't work for me. I'm unable to open any project in IDEA 2025.1. The only solution for me is to downgrade to version 2024.

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Elena Pogorelova
Created

Maxwell Huang your issue must be different. Please collect the logs with the Help > Collect Logs and Diagnostic Data menu action and share it in a new youtrack ticket so we can investigate your problem more thoroughly.

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Niklas Correnz
Created

Help, I cannot work either, with PhpStorm 2025.1!

And I have no Python plugins.

The “Collect Logs and Diagnostic Data > Show in Explorer” button doesn't do anything, either. Where would the location be?

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Elena Pogorelova
Created

Please share the logs folder content zipped in a new youtrack ticket.

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Niklas Correnz
Created

`…\AppData\Local\JetBrains\PhpStorm2025.1\log\idea.log` doesn't contain any errors, only after killing the process via task manager.

 

2025-04-23 12:05:09,592 [     13]   INFO - #c.i.p.i.b.AppStarter - ------------------------------------------------------ IDE STARTED ------------------------------------------------------
[stripped]
2025-04-23 12:07:58,849 [ 169270]   INFO - STDERR - Exception in thread "com.intellij.platform.ijent.spi.IjentThreadPool-3" com.intellij.platform.ijent.IjentUnavailableException$CommunicationFailure: The process IjentId(ijent-0-wsl-Ubuntu) suddenly exited with the code 1
2025-04-23 12:07:58,849 [ 169270]   INFO - STDERR - 	at com.intellij.platform.ijent.spi.IjentSessionMediatorKt.ijentProcessExitAwaiter(IjentSessionMediator.kt:283)
2025-04-23 12:07:58,849 [ 169270]   INFO - STDERR - 	at com.intellij.platform.ijent.spi.IjentSessionMediatorKt.access$ijentProcessExitAwaiter(IjentSessionMediator.kt:1)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	at com.intellij.platform.ijent.spi.IjentSessionMediator$Companion$create$awaiterScope$1.invokeSuspend(IjentSessionMediator.kt:137)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	at com.intellij.platform.ijent.spi.IjentThreadPool$IjentThreadFactory$newThread$thread$1.run(IjentThreadPool.kt:67)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 	Suppressed: java.lang.Throwable: Rethrown from here
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 		at com.intellij.platform.ijent.spi.IjentSessionMediator$Companion.create$lambda$3$lambda$2(IjentSessionMediator.kt:101)
2025-04-23 12:07:58,850 [ 169271]   INFO - STDERR - 		at kotlinx.coroutines.InvokeOnCompletion.invoke(JobSupport.kt:1382)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.notifyCompletion(JobSupport.kt:1492)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.completeStateFinalization(JobSupport.kt:322)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.finalizeFinishingState(JobSupport.kt:239)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.continueCompleting(JobSupport.kt:936)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.access$continueCompleting(JobSupport.kt:22)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport$ChildCompletion.invoke(JobSupport.kt:1156)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.notifyCompletion(JobSupport.kt:1492)
2025-04-23 12:07:58,851 [ 169272]   INFO - STDERR - 		at kotlinx.coroutines.JobSupport.completeStateFinalization(JobSupport.kt:322)
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Elena Pogorelova
Created

Niklas Correnz your issue looks different. Please file a new ticket to youtrack so that we can investigate it.

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