IntelliJ IDEA causes Windows 10 to unexpectedly restart

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Permanently deleted user
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Moved from https://youtrack-support.jetbrains.com/hc/en-us/community/posts/360000005310-IntelliJ-IDEA-causes-Windows-10-to-unexpectedly-restart

For some strange reason, IntelliJ randomly causes my computer to reset. No BSOD... no error logs... nothing. The computer just resets with no warning. Windows doesn't even suggest a repair when rebooting. It's consistent and it definitely only occurs when running IntelliJ.

I can run my computer for over 24 hours without this occurring using other IDEs to edit the same projects. There are no java crash logs. There is this error in the idea.log:

2018-01-21 18:54:52,398 [  19245]  ERROR - rationStore.ComponentStoreImpl - Cannot init ToolWindowManager component state
java.lang.NullPointerException: Name is null
    at java.lang.Enum.valueOf(Enum.java:236)
    at com.intellij.openapi.wm.ToolWindowType.valueOf(ToolWindowType.java:18)
    at com.intellij.openapi.wm.impl.WindowInfoImpl.readExternal(WindowInfoImpl.java:257)
    at com.intellij.openapi.wm.impl.DesktopLayout.readExternal(DesktopLayout.java:295)
    at com.intellij.openapi.wm.impl.ToolWindowManagerImpl.loadState(ToolWindowManagerImpl.java:1890)
    at com.intellij.openapi.wm.impl.ToolWindowManagerImpl.loadState(ToolWindowManagerImpl.java:88)
    at com.intellij.configurationStore.ComponentStoreImpl.a(ComponentStoreImpl.kt:328)
    at com.intellij.configurationStore.ComponentStoreImpl.a(ComponentStoreImpl.kt:290)
    at com.intellij.configurationStore.ComponentStoreImpl.initComponent(ComponentStoreImpl.kt:90)
    at com.intellij.openapi.components.impl.PlatformComponentManagerImpl.initializeComponent(PlatformComponentManagerImpl.java:54)
    at com.intellij.openapi.components.impl.ComponentManagerImpl$ComponentConfigComponentAdapter.getComponentInstance(ComponentManagerImpl.java:495)
    at com.intellij.openapi.components.impl.ComponentManagerImpl.createComponents(ComponentManagerImpl.java:119)
    at com.intellij.openapi.components.impl.ComponentManagerImpl.init(ComponentManagerImpl.java:103)
    at com.intellij.openapi.components.impl.ComponentManagerImpl.init(ComponentManagerImpl.java:90)
    at com.intellij.openapi.project.impl.ProjectImpl.init(ProjectImpl.java:284)
    at com.intellij.openapi.project.impl.ProjectManagerImpl.a(ProjectManagerImpl.java:289)
    at com.intellij.openapi.project.impl.ProjectManagerImpl.b(ProjectManagerImpl.java:556)
    at com.intellij.openapi.project.impl.ProjectManagerImpl.access$200(ProjectManagerImpl.java:70)
    at com.intellij.openapi.project.impl.ProjectManagerImpl$2.compute(ProjectManagerImpl.java:502)
    at com.intellij.openapi.project.impl.ProjectManagerImpl$2.compute(ProjectManagerImpl.java:499)
    at com.intellij.openapi.progress.Task$WithResult.run(Task.java:326)
    at com.intellij.openapi.progress.impl.CoreProgressManager$TaskRunnable.run(CoreProgressManager.java:713)
    at com.intellij.openapi.progress.impl.CoreProgressManager$5.run(CoreProgressManager.java:397)
    at com.intellij.openapi.progress.impl.CoreProgressManager.a(CoreProgressManager.java:157)
    at com.intellij.openapi.progress.impl.CoreProgressManager.a(CoreProgressManager.java:543)
    at com.intellij.openapi.progress.impl.CoreProgressManager.executeProcessUnderProgress(CoreProgressManager.java:488)
    at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:94)
    at com.intellij.openapi.progress.impl.CoreProgressManager.runProcess(CoreProgressManager.java:144)
    at com.intellij.openapi.application.impl.ApplicationImpl.a(ApplicationImpl.java:575)
    at com.intellij.openapi.application.impl.ApplicationImpl$1.run(ApplicationImpl.java:315)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
2018-01-21 18:54:52,399 [  19246]  ERROR - rationStore.ComponentStoreImpl - IntelliJ IDEA 2017.3.3  Build #IU-173.4301.25
2018-01-21 18:54:52,399 [  19246]  ERROR - rationStore.ComponentStoreImpl - JDK: 1.8.0_152-release
2018-01-21 18:54:52,399 [  19246]  ERROR - rationStore.ComponentStoreImpl - VM: OpenJDK 64-Bit Server VM
2018-01-21 18:54:52,399 [  19246]  ERROR - rationStore.ComponentStoreImpl - Vendor: JetBrains s.r.o
2018-01-21 18:54:52,399 [  19246]  ERROR - rationStore.ComponentStoreImpl - OS: Windows 10
2018-01-21 18:54:52,399 [  19246]  ERROR - rationStore.ComponentStoreImpl - Last Action: 

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15 comments
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Serge Baranov
Created

This looks like a hardware problem.

Run some stress tests like those provided in Intel XTU application: http://www.overclockers.com/forums/showthread.php/771292-Stress-Testing-for-Beginners-Which-tool-should-I-use.

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Permanently deleted user
Created

I believe it might be Intel's Spectre/Meltdown patch: https://www.windowscentral.com/intel-testing-fix-reboot-issues-caused-spectre-patch-older-cpus. It still only occurs when using IntelliJ, so it must be executing some instructions to cause this, though it's Intel's fault for a buggy patch. It's ridiculous that they call the issue "more frequent reboots".

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Permanently deleted user
Created

Peter, is there a fix for this? 

My Computer is still crashing when using Intellij.

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Yaroslav Bedrov
Created

Hello Ilan,

Does your computer also restart or IDEA just crash?

 

0
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Permanently deleted user
Created

Seeing the same problem. While running the IntelliJ (IntelliJ IDEA 2018.1.6 (Ultimate Edition)
Build #IU-181.5540.7), on Windows 10, on multiple occasions,  the message"Shutting down" appears(see attached shuttingdown.jpg). After re-starting the PC, it will show "Shutting down" again, even after restarting multiple times.

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Andrey Dernov
Created

@Felix this one looks like Window issue. Please check 

https://win10faq.com/windows-10-wont-shut-fix

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-pc-unexpectedly-shuts-down/55a84f4e-97d0-49c4-a2f2-d3346ed8c54b

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Linden, J.J.T.M. van der (Jaap)
Created

Don't know if it is related: I get the windows10 screen of death several times a day since last week (an a few times 3 moths ago), but only if I have IntelliJ idea Ultimate 2018.1 running. Mostly shortly after starting IntelliJ. Today I found a "replay_pid5716.log" on my \Desktop folder after the last crash, (when IntelliJ was just starting when the crash occurred again). The file is 1,5 MB and starts with the first line: 'JvmtiExport can_access_local_variables 0' and ends with line 22.972: ''compile com/intellij/execution/ExecutorRegistryImpl$ExecutorAction canRun (Lcom/intellij/openapi/project/Project;Ljava/util/List;)Z -1 3'.

In the idea log I see around that time several com.intellij.util.indexing.StorageException: java.io.EOFException and com.intellij.util.io.PersistentEnumeratorBase$CorruptedException."

In the build.log I see at the end a " WARN - channel.DefaultChannelPipeline - An exceptionCaught() event was fired, and it reached at the tail of the pipeline. It usually means the last handler in the pipeline did not handle the exception." (IOException)."

I do not see these things at the time of the other crashes, so maybe they are just consequences of the crash.

I just ran a "Windows Memory Diagnostics Tool" check and this found no errors.

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Serge Baranov
Created

Try testing the system with http://www.memtest86.com/.

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Linden, J.J.T.M. van der (Jaap)
Created

Nothing came out of the memtest86. But no spontaneous restarts since then either. If I get them again and I find a commonality, I'll report it here. 

0
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Afroze Ahamad Madhar Sahib
Created

I am facing the same issue. Intellij is automatically restarting my windows

0
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Yaroslav Bedrov
Created

Hello,

Is it possible to share idea.log ("Help | Show Log in...") after restarting IDE?

0
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Afroze Ahamad Madhar Sahib
Created

How do I upload this log file.

0
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Serge Baranov
Created

You can submit a ticket at https://intellij-support.jetbrains.com/hc/requests/new and attach the file there or upload the file at https://uploads.services.jetbrains.com/ and specify the name here.

1
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Alexander Egorov
Created

I believe the issue is caused by Java itself. I'm experiencing it either in InelliJ (PyCharm specifically), and Minecraft, for example. As for other symptoms, my keyboard is sometimes flashing, like it's loosing power for a moment. Worth noting, that no such issues occur while using PC without having active Java applications.

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Alighraibeh87
Created

Hi,I am facing the same issue on my AMD hardware :
on windows, it randomly reboots when running IntelliJ products or any internet browser without displaying any error but on Linux it displays the hardware error!

[Hardware Error]: microcode 8701021

Feb 18 19:23:14 alawiii-linux kernel: mce: [Hardware Error]: CPU 11: Machine Check: 0 Bank 3: faa0000000050118
Feb 18 19:23:14 alawiii-linux kernel: mce: [Hardware Error]: TSC 0 MISC d012000200000000 SYND 4d000000 IPID 300b000000000 
Feb 18 19:23:14 alawiii-linux kernel: mce: [Hardware Error]: PROCESSOR 2:870f10 TIME 1645204977 SOCKET 0 APIC d microcode 8701021
Sep 10 23:30:56 alawiii-linux kernel: mce: [Hardware Error]: CPU 11: Machine Check: 0 Bank 3: faa0000000050118
Sep 10 23:30:56 alawiii-linux kernel: mce: [Hardware Error]: TSC 0 MISC d0130fff00000000 SYND 4d000000 IPID 300b000000000 
Sep 10 23:30:56 alawiii-linux kernel: mce: [Hardware Error]: PROCESSOR 2:870f10 TIME 1662841836 SOCKET 0 APIC d microcode 8701021

my computer specs are:

amd ryzen 3600 

gtx 1650 super

16 gp ram one stick

power supply 500w

m.2 250 GB

you can search for more about the problem it's on x86 architecture both Intel and AMD

https://www.google.com/search?q=hardware+error+8701021&oq=hardware&aqs=chrome.4.69i57j69i60l2j69i59l3j0i512l2.4302j0j4&sourceid=chrome-mobile&ie=UTF-8

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