Mouse back/forward buttons not working anymore

They stopped working one day. After a while they were working again. Now they're not working. The buttons are fine (they work in other apps like Chrome, Total Commander, etc.) 

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Apparently this was caused by the Logitech SetPoint software/driver. Once I exited the software and removed it from the system tray, the problem is gone. 

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Thanks for the update, good to know that things are working fine for you now.

Have a fantastic weekend!

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Ubuntu, latest PhpStorm, Bloody mouse. Back/Forward buttons don't work. They aren't even caught by keymap editor. Also `Ctrl+Alt+Left` doesn't work either for `Back`, though this default shortcut was disabled for GNOME's workspace switching.

UPD: `Ctrl+Alt+Left/Right` started to work. Still was GNOME's issue. Back/Forward mouse buttons still don't work.

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What mouse model are you using? Does it work in other java/swing apps like JEdit or NetBeans?

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I'm using Bloody V8 (wired). Never used JEdit before, but I installed it just now and Back buttons either don't work, or I'm not sure how can I check that for shure. I tried it in the FileSystem tree and in Help window. Though, not sure it is meant to work at all with default settings. Maybe I'm using an outdated JDK ... Need to check that.

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Do you have any software that comes with the mouse that can verify/detect mouse clicks? For example: if you click Back - would it show it as "Button 5" or "Button 4" click?

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I'm not sure if there is any mouse-specific software for Ubuntu (though there is for Windows, but it is not necessary). But I Googled on how to log inputs in Ubuntu, and found this guide: https://askubuntu.com/a/790062  And I made two separate logs, first one when I pressed "Back" button four times, followed by Ctrl+C. Second is the same except that "Forward" button was pressed. Also, these buttons work good in general (Chrome, File Manager, etc).

Back button: https://pastebin.com/MZbZRp46 

Forward button: https://pastebin.com/vkNfce0q 

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Hello Alexander,

Is it possible to share idea.log ("Help | Show Log in...") after restarting IDE? Please try to open "Settings | Keymap", click on "Find Action by Shortcut" and press Back/Forward button when pointer is in "Mouse shortcut" area. Will it detect your clicks?

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Here is the log: https://pastebin.com/zX452ZvF

I did what you asked for, but these specific buttons are not detected, though usual mouse clicks are.

Also, I can't set these buttons when adding mouse shortcuts to any of actions, like they are still not detected by PhpStorm.

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Alexander,

Probably it's a JRE bug. Could you please try to run IDE with different JRE (OpenJDK or Oracle one): https://intellij-support.jetbrains.com/hc/en-us/articles/206544879-Selecting-the-JDK-version-the-IDE-will-run-under ? Also you may try 8 version instead of 11.

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