webstorm crash after upgrade

Permanently deleted user

Created May 11, 2019 12:16

Hi,

I just got a popup message today to upgrade some of my plugins, I clicked the 'upgrade and restart' and since then I can't open it, it cashes with internal JAVA error stack, please advice:

Internal error. Please report to http://jb.gg/ide/critical-startup-errors

com.intellij.ide.plugins.PluginManager$StartupAbortedException: java.lang.reflect.InvocationTargetException
at com.intellij.ide.plugins.PluginManager.lambda$start$0(PluginManager.java:78)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.intellij.ide.plugins.PluginManager.lambda$start$0(PluginManager.java:75)
... 1 more
Caused by: java.lang.RuntimeException: Cannot load resource: /idea/WebStormApplicationInfo.xml
at com.intellij.openapi.application.impl.ApplicationInfoImpl.<init>(ApplicationInfoImpl.java:211)
at com.intellij.openapi.application.impl.ApplicationInfoImpl.getShadowInstance(ApplicationInfoImpl.java:642)
at com.intellij.idea.StartupUtil.startLogging(StartupUtil.java:393)
at com.intellij.idea.StartupUtil.prepareAndStart(StartupUtil.java:133)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.intellij.idea.MainImpl.start(MainImpl.java:40)
... 6 more
Caused by: java.lang.IllegalArgumentException: Argument for @NotNull parameter 'productCode' of com/intellij/openapi/util/BuildNumber.fromStringWithProductCode must not be null
at com.intellij.openapi.util.BuildNumber.$$$reportNull$$$0(BuildNumber.java)
at com.intellij.openapi.util.BuildNumber.fromStringWithProductCode(BuildNumber.java)
at com.intellij.openapi.application.impl.ApplicationInfoImpl.getBuild(ApplicationInfoImpl.java:227)
at com.intellij.openapi.application.impl.ApplicationInfoImpl.loadState(ApplicationInfoImpl.java:866)
at com.intellij.openapi.application.impl.ApplicationInfoImpl.<init>(ApplicationInfoImpl.java:208)
... 14 mor

1 comment

Elena Pogorelova

Created May 11, 2019 20:17

Try deleting plugins and caches folders:

rm -rf “~/Library/Preferences/WebStorm2019.1″
rm -rf “~/Library/Caches/WebStorm2019.1″
rm -rf “~/Library/Application Support/WebStorm2019.1″
rm -rf “~/Library/Logs/WebStorm2019.1″

if the issue persists after removing all this data and starting with fresh configuration, please try re-installing from scratch by removing the previous version and downloading the full installation package from https://www.jetbrains.com/webstorm/download/#section=mac

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