cannot fetch remote documentation: internal server error for Django on clicking on ctrl + q


This happens when I use the shourcut ctr+q. How to fix it? I tried to reinstall pycharm

Comment actions Permalink

Hi, could you please invalidate caches with File | Invalidate Caches & Restart? Has it helped to resolve the problem?

Comment actions Permalink

I tried it. It did not help.

Comment actions Permalink

I see, could you please attach idea.log file from Help | Show Log in ... to the ticket

Comment actions Permalink

I added the file. Its name is idea1.log. Did you add the idea.log file - because I did not uploaded it.?

Comment actions Permalink

The same error in PyCharm for OSX.

PyCharm 2019.1.1 (Professional Edition)
Build #PY-191.6605.12, built on April 3, 2019
JRE: 11.0.2+9-b159.34 x86_64
JVM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
macOS 10.14.4

Comment actions Permalink

Thank you for the log, I created a separate ticket as it seems to be a different problem.

Comment actions Permalink

I'm also getting this error in 2019.1.1:

2019-07-03 16:40:27,320 [ 21345] INFO - mentation.DocumentationManager -
at com.jetbrains.django.codeInsight.DjangoDocumentationLinkProvider.getExternalDocumentationUrl(
at com.jetbrains.python.documentation.PythonDocumentationProvider.getOnlyUrlFor(
at com.jetbrains.python.documentation.PythonDocumentationProvider.getUrlFor(
at com.intellij.lang.documentation.CompositeDocumentationProvider.getUrlFor(
at com.intellij.codeInsight.documentation.DocumentationManager$MyCollector.lambda$getDocumentation$1(
at com.intellij.openapi.application.impl.ApplicationImpl.runReadAction(
at com.intellij.openapi.application.ReadAction.compute(
at com.intellij.codeInsight.documentation.DocumentationManager$MyCollector.getDocumentation(
at com.intellij.codeInsight.documentation.DocumentationManager.lambda$doFetchDocInfo$12(
at com.intellij.util.concurrency.QueueProcessor.runSafely(
at com.intellij.util.Alarm$Request.runSafely(
at com.intellij.util.Alarm$
at java.base/java.util.concurrent.Executors$ Source)
at java.base/ Source)
at com.intellij.util.concurrency.SchedulingWrapper$
at com.intellij.util.concurrency.BoundedTaskExecutor.doRun(
at com.intellij.util.concurrency.BoundedTaskExecutor.access$100(
at com.intellij.util.concurrency.BoundedTaskExecutor$2.lambda$run$0(
at com.intellij.util.ConcurrencyUtil.runUnderThreadName(
at com.intellij.util.concurrency.BoundedTaskExecutor$
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$ Source)
at java.base/ Source)

Comment actions Permalink


Please update to the latest ( and try again.


Please sign in to leave a comment.