Disable sync - lost all settings

You. Need. To. Fix. The. Settings. Synchronization.

I wanted to share my settings from A Computer to B Computer.

Luckily I had already enabled sync settings on A Computer, so I figured all I would have to do was enable it on B Computer as well.

But your IDE sync settings does *nothing* when I enable sync on B Computer. The logs reveal `java.io.IOException: Bad 7z signature` - so I *cannot* share it between computers that way.

After spending quite a few hours getting to a place where with my IDE that I like and which seems relatively stable, I really cant find the will of life to go through setting it up manually on B Computer.

So I googled it and found that I could use a settings repository instead. Fine I dont mind trying that, might be practical in the future to have it in a repository.

But, to do that, I had to *disabled* syncing of my settings on A Computer - which reverts my settings to something which appears to be an irrational midway between phpstorm defaults and some *old* settings that I have had*!*

Holy dongle, all my settings gone. IDE nigh on unusable. The major part of any productivity I have went flying out the window. I try to enable syncing again, hoping that I would get my settings back on A Computer - but I cant do that *because your settings synchronization does not work!*: it just throws an exception.

So what now? Some searches on your forums / youtrack reveals that this might an issue that you guys arent handling or prioritizing. And seeing as you have been leaving this issue for what appears to be a relatively long time, I am not holding my breath for any sort of fix or manual help.

PS: Sorry for the rant, but this really triggered me.

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2 comments

This just happened to me too. This is insanely upsetting. Could someone please help ? 

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Your existing settings can be found with the help of this article: https://www.jetbrains.com/help/phpstorm/directories-used-by-the-ide-to-store-settings-caches-plugins-and-logs.html#config-directory

Note that if you are using the Settings Repository your settings will be under settingsRepository directory in the configuration directory.

If you are using the IDE Settings Sync, these subfolders will be under jba_config in the configuration directory. Make a backup of them to be safe.

As for the rest: did you also get "java.io.IOException: Bad 7z signature" error? We can investigate this closer if you share your IDE logs (from both IDE installations) by running Help > Collect Logs and Diagnostic Data and sending us resulting archive via Help | Contact Support.

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