Arrow key package navigation not working after updating from CE to Ultimate Edition
Answered
I recently switched my IntelliJ CE to Ultimate Edition and notice that I can't navigate(expand and collapse) through packages using the arrow keys at the window tool anymore even though I'm using the same keymap (mac OS) as I was before. Has anyone faced or bothered by this issue?
I'm running the IDE on macOS High Sierra 10.13.6 and Intellij:
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Hello,
Can you please try to clear caches by pressing the button (File | Invalidate Caches / Restart) and check it once again?
If the problem remains please share with us a short video that shows the issue and compressed IDE log files.
You may upload files here.
Thanks
Hi Egor,
I've uploaded the files:
File uploaded: intellij-recording.mov
File uploaded: idea-logs-20200219-162110.zip
In the recording, I tried to expand the packages from the Project and Maven window tool(They all have subfolders). Also, I showed that the current keymap, macOS, was set to the original template.
Thank you for detailed information. Please, try to temporarily rename your "~/Library/Preferences/IntelliJIdea2019.3" folder and install the latest IDE version into a new empty directory. Also, it is important to make the test without any "disabled/installed" plugins.
If the problem remains even after these actions please share with us compressed logs folder along with the sample project if possible.
Thanks
Hi Egor,
At first, I imported the settings from the CE version but when I noticed this behavior I uninstalled both versions, then completely deleted the related folders under ~/Library/Preferences directory and installed the Ultimate version again configuring everything but that didn't solve the issue.
Something worth mentioning is there's a strange behavior related to how the IDE handle some keyboard keys and shortcuts. I recorded and uploaded a video:
showing that I try to set some shortcuts in the keymap section from the preferences menu but some combinations are not set correctly(e.g. cmd + F or cmd + arrow up) while others like shift + arrow up and cmd + A successfully appear in the textbox.
I'm using the latest version and build downloaded from the link you provided.
Thanks a lot for step by step explanation. Are the arrows working without problems with other IDE components (e.g. code editor, preferences, etc...)?
Please try to change the Keymap scheme to "IntelliJ IDEA Classic" and check it once again with custom plugins disabled.
If the problem remains please remove the logs folder, restart the IDE, reproduce the issue and send us compressed logs once again.
Thanks
The behavior is the same no matter what keymap is set. In the code editor, it works as expected(it moves the caret back, forth, up, and down), but in every other component it doesn't work(Tested on Maven, Project, Database, Find, and Version Control window tool). Here is the log after I wiped the logs folder, restarted the IDE, and reproduced the behavior again:
I uninstalled the 2019.3 and downloaded the 2019.2 version. It works 100%. I don't know what was going on with the most recent version but I spent too much time trying to fix this behavior.
What keyboard layout do you have?
Could you please confirm you tried with these plugins disabled:
Loaded custom plugins: CheckStyle-IDEA (5.35.6), Key Promoter X (2020.1.1), Kubernetes (193.6494.47), Lombok (0.28-2019.3), Maven Helper (4.6.193.000.0), String Manipulation (7.3.191.000.0)
Please check if there is any external application that is running on your pc that could modify/intercept the keyboard input. Your screencast shows that when you are pressing Left/Righ/Up/Down keys - there is another modified key pressed (like Shift or Cmd). Is it so?
Also try to switch the JDK (using Choose Runtime Plugin) for 2019.3 version to the jdk which 2019.2 version uses (it is located in <IDE INSTALLATION HOME>/jbr directory).