Cannot update pycharm 2019.3.3 or Load Plugins in the market place

Answered

Hi Gents,

when i tried to check for updates i get the following error:

"Connection failed (Permission denied: connect). Please check network connection and try again."

i checked the windows firewall and enabled outbound connections for all executable files in the following folder:

"C:\Program Files\JetBrains\PyCharm Community Edition 2019.3.3\bin"

but still connections couldn't be established and check for updates fails

here is log generated

2020-02-29 18:55:37,470 [2950605] INFO - rationStore.ComponentStoreImpl - Saving appTextMateSettings took 14 ms
2020-02-29 18:55:41,085 [2954220] INFO - ateSettings.impl.UpdateChecker - Permission denied: connect
java.net.SocketException: Permission denied: connect
at java.base/java.net.PlainSocketImpl.waitForConnect(Native Method)
at java.base/java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:107)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:403)
at java.base/java.net.Socket.connect(Socket.java:609)
at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:285)
at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:177)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:474)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:569)
at java.base/sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:265)
at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:372)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1227)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1081)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1515)
at java.base/java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:527)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:334)
at com.intellij.util.io.HttpRequests.openConnection(HttpRequests.java:607)
at com.intellij.util.io.HttpRequests.access$300(HttpRequests.java:56)
at com.intellij.util.io.HttpRequests$RequestImpl.getConnection(HttpRequests.java:376)
at com.intellij.util.io.HttpRequests$RequestImpl.getInputStream(HttpRequests.java:385)
at com.intellij.util.io.HttpRequests$RequestImpl.getReader(HttpRequests.java:403)
at com.intellij.util.io.HttpRequests$RequestImpl.getReader(HttpRequests.java:396)
at com.intellij.openapi.updateSettings.impl.UpdateChecker$checkPlatformUpdate$updateInfo$1.process(UpdateChecker.kt:164)
at com.intellij.openapi.updateSettings.impl.UpdateChecker$checkPlatformUpdate$updateInfo$1.process(UpdateChecker.kt:50)
at com.intellij.util.io.HttpRequests.doProcess(HttpRequests.java:518)
at com.intellij.util.io.HttpRequests.process(HttpRequests.java:500)
at com.intellij.util.io.HttpRequests.access$100(HttpRequests.java:56)
at com.intellij.util.io.HttpRequests$RequestBuilderImpl.connect(HttpRequests.java:350)
at com.intellij.openapi.updateSettings.impl.UpdateChecker.checkPlatformUpdate(UpdateChecker.kt:164)
at com.intellij.openapi.updateSettings.impl.UpdateChecker.doUpdateAndShowResult(UpdateChecker.kt:119)
at com.intellij.openapi.updateSettings.impl.UpdateChecker.access$doUpdateAndShowResult(UpdateChecker.kt:50)
at com.intellij.openapi.updateSettings.impl.UpdateChecker$updateAndShowResult$2.run(UpdateChecker.kt:96)
at com.intellij.openapi.progress.impl.CoreProgressManager$TaskRunnable.run(CoreProgressManager.java:888)
at com.intellij.openapi.progress.impl.CoreProgressManager.lambda$runProcess$2(CoreProgressManager.java:163)
at com.intellij.openapi.progress.impl.CoreProgressManager.registerIndicatorAndRun(CoreProgressManager.java:585)
at com.intellij.openapi.progress.impl.CoreProgressManager.executeProcessUnderProgress(CoreProgressManager.java:531)
at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:59)
at com.intellij.openapi.progress.impl.CoreProgressManager.runProcess(CoreProgressManager.java:150)
at com.intellij.openapi.progress.impl.CoreProgressManager$4.lambda$run$0(CoreProgressManager.java:402)
at com.intellij.util.ConcurrencyUtil.runUnderThreadName(ConcurrencyUtil.java:221)
at com.intellij.openapi.progress.impl.CoreProgressManager$4.run(CoreProgressManager.java:402)
at com.intellij.openapi.application.impl.ApplicationImpl$1.run(ApplicationImpl.java:238)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
2020-02-29 18:55:41,087 [2954222] INFO - ateSettings.impl.UpdateChecker - Connection failed (Permission denied: connect). Please check network connection and try again.
2020-02-29 18:55:55,803 [2968938] INFO - j.ide.actions.RevealFileAction -
Exit code 1
2020-02-29 18:55:56,938 [2970073] INFO - rationStore.ComponentStoreImpl - Saving appDaemonCodeAnalyzerSettings took 14 ms
2020-02-29 18:55:56,978 [2970113] INFO - rationStore.ComponentStoreImpl - Saving Module: 'Python New Projects'PackageRequirementsSettings took 21 ms
2020-02-29 18:55:58,308 [2971443] INFO - mponents.impl.stores.StoreUtil - saveProjectsAndApp took 1469 ms

any idea about the cause of the problem and how to solve it ?? also the problem affect downloading the plugins

Note: No proxy settings is configured 

Also cannot load plugins in the market place

 

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3 comments

Hi, can you successfully reach https://plugins.jetbrains.com/ in the browser?

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Permanently deleted user

Thanks Pavel Karateev for reply

yes i can reach it as you can see from the screenshot

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Permanently deleted user

i am using custom firewall rules for security enhancement so i want to know if there some rules created while installing the software to whitelist in my firewall (inbound or outbound) ??

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