PyCharm + GitLab issue/task integration failing to sync tasks

I've setup gitlab as a task integration server in pycharm. I used a url like `<my-gitlab-name>/<my-repository>/` and an API key (which I made in my gitlab user account page). When I use the "tes" button in 'Tools -> Tasks & Contexts -> Configure Servers ...'  it reports "connection successful", however none of the issues I have appear in the "Task LIst" when I attempt to open a task. 

I have created a number of issues, some of which are assigned to me. 

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Same issue here with IntelliJ IDEA Ultimate, with both 2019.3 and 2020.1 


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