Frequent freezes and crashes in Ubuntu 20.04

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Carst Vaartjes
Created

Hi,

I have very frequent crashes (rendering pycharm unusable) with a new machine that runs on ubuntu 20.04. I'm on kernel 5.4.0-29-generic

This is the log:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f6000c7a9f6, pid=76770, tid=76807
#
# JRE version: OpenJDK Runtime Environment (11.0.6+8) (build 11.0.6+8-b765.40)
# Java VM: OpenJDK 64-Bit Server VM (11.0.6+8-b765.40, mixed mode, tiered, compressed oops, concurrent mark sweep gc, linux-amd64)
# Problematic frame:
# C [libc.so.6+0x499f6]
#
# Core dump will be written. Default location: Core dumps may be processed with "/usr/share/apport/apport %p %s %c %d %P %E" (or dumping to /home/carst/core.76770)
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- S U M M A R Y ------------

Command Line: -Xms128m -Xmx1949m -XX:ReservedCodeCacheSize=240m -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -ea -XX:CICompilerCount=2 -Dsun.io.useCanonPrefixCache=false -Djdk.http.auth.tunneling.disabledSchemes="" -XX:+HeapDumpOnOutOfMemoryError -XX:-OmitStackTraceInFastThrow -Djdk.attach.allowAttachSelf=true -Dkotlinx.coroutines.debug=off -Djdk.module.illegalAccess.silent=true -Dawt.useSystemAAFontSettings=lcd -Dsun.java2d.renderer=sun.java2d.marlin.MarlinRenderingEngine -Dsun.tools.attach.tmp.only=true -XX:ErrorFile=/home/carst/java_error_in_PYCHARM_%p.log -XX:HeapDumpPath=/home/carst/java_error_in_PYCHARM.hprof -Didea.paths.selector=PyCharm2020.1 -Djb.vmOptionsFile=/home/carst/.config/JetBrains/PyCharm2020.1/pycharm64.vmoptions -Didea.platform.prefix=Python com.intellij.idea.Main

Any idea on how i can fix this?


BR

 

Carst

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8

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36 comments
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Hubert Badocha
Created

Same here on arch with kernel 5.6.12, it also happens in clion and intellj. Before update 2020.1 those programs have never crashed. Here's a link to my logs: https://drive.google.com/open?id=1VF_RCvAw8A83tktazSuRm0vfoKbdKl9c 

2
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Sergey Karpov
Created

Could you also upload the logs folder zipped from Help | Collect Logs and Diagnostic Data?

0
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Hubert Badocha
Created

Yes, I uploaded it to the same google drive folder.

0
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Sergey Karpov
Created

Thanks!

threadDumps are the same as in https://youtrack.jetbrains.com/issue/JBR-2269

Even though you are using a newer kernel version, could you rollback to 5.3.0-45 and let me know if the problem remains?

0
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Bs
Created

I have the same issue with PHPSTORM also in ubuntu 20.04, kernel 5.4.0-33-generic.

 

3
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Samuel Nogueira
Created

As a possible workaround, use the official Choose Runtime plugin to select the local native java runtime:

build 13.0.3+3-Ubuntu-1ubuntu2 [Local /usr/lib/jvm/java-13-openjdk-amd64]
0
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Reoring
Created

I have the same issue with IDEA Ultimate also in ubuntu 20.04, kernel 5.4.0-40-generic.

1
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Martyn Bristow
Created

I'm seeing an issue running InteliJ Ultimate

My machine hangs and maxes out and I'm unable to kill the process. Is this the same defect

0
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Gauharayub14
Created

I am having the same issue with CLion 2020.1.2 in Ubuntu 20.04 and kernel 5.0.4-40-generic.

0
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Nczeak
Created

Hi,

This is an issue for PyCharm Community 2020.1.2 on my machine as well. I am currently running Ubuntu 20.04 on top of Kernel Linux 5.4.0-40-generic. Are there any plans to fix this? I would rather update the kernel than roll back to previous versions. However, I have not seen any recent acknowledgement from the developers on this issue. Any public response would mean a great deal.

Thanks

0
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Samuel Nogueira
Created

This has been fixed for me since update to this version (using built-in JRE):

PhpStorm 2020.1.3
Build #PS-201.8538.41, built on July 8, 2020
Runtime version: 11.0.7+10-b765.64 amd64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
Linux 5.4.0-40-generic
Current Desktop: ubuntu:GNOME

 

2
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Marcus Platts
Created

Happens to me also in Gentoo (kernel; 5.4.28-gentoo) with clion-2020.2

0
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Sergey Karpov
Created

Hi Marcus,

Please report it to the CLion issue tracker https://youtrack.jetbrains.com/issues/CPP providing your logs folder zipped from Help | Collect Logs and Diagnostic Data. We'll investigate.

0
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Antoine Samaha
Created

I am also getting freezes Eclipse also makes freezes on Ubuntu 20. Although It was working fine for a month or so. Is there an issue opened for Ubuntu on this that we can track? Is it easy to get back to Ubuntu18?  

0
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Voronin Py
Created

Issue still exists PyCharm 2020.2.3 Ubuntu 20.04 5.4.0-52-generic

0
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Paul6552
Created

I know this sounds weird but the solution for me was deleting all files in the log directory of intellij.

Open Intellij, go to menu bar "Help" -> "Show log in file manager" and then delete ALL files and directorys in there. I never had a freeze anymore.

8
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Rchurch4
Created

I am running PyCharm and IntelliJ on Ubuntu 20.04, and I just tried Paul6552's solution, and it worked for me as well.  This is huge.  The next questions are, why is that the solution, and what is causing this problem in the first place?  

Big thanks to Paul.

1
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Vladyslav Babkin
Created

This is still an issue on fresh Ubuntu 20.04 and 2020.3. Workaround did work. The system has abundance of resources. Also, crashing got a bit faster when I connected 3 monitors.

0
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Adrian
Created

Paul6552's suggestion of clearing the log folder did not help me. I too have an abundance of resources, and my whole GUI system will freeze. I'm on Pop_OS 18.04. Looks like you are collecting logs for freeze issues. I have lots of folders in my log directory labelled things like

 

threadDumps-freeze-20201222-184454-IU-203.5981.155-MaskBlit.MaskBlit-6sec

Happy to share thread dumps

1
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Antonina Belianskaya
Created

Hello Adrian,

 

Please upload your logs folder zipped from ***Help | Collect logs and Diagnostic Data***   to the FTP

https://uploads.jetbrains.com/ and please let me know the filename. 

0
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Adrian
Created

Antonina Belianskaya Upload id: 2020_12_23_X1v7pEFn8b7brsNZ (file: intellij-freeze-logs.zip)

Pretty sure its this issue: https://youtrack.jetbrains.com/issue/IDEA-240090

Problem goes away if I switch to wayland from x11, or if I downgrade to 2020.2

0
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Fxrcode
Created

I'm using Pop!_OS 20.04, Kernel 5.8.0-7360-generic, and Goland/Intellij (2020.1/2/3) all got freeze in UI. As Lejia replied in the ticket: https://intellij-support.jetbrains.com/hc/en-us/requests/3047985. 

Simply add the vmoption then issue resolved.

0
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Antonina Belianskaya
Created

Hello Adrian, 

Please make sure you have voted for https://youtrack.jetbrains.com/issue/IDEA-240090 and https://youtrack.jetbrains.com/issue/JBR-2724 in order to be updated once it is resolved. 

 

I apologize for the inconvenience. 

 

For now, https://youtrack.jetbrains.com/issue/JBR-2724#focus=Comments-27-4394783.0-0 seems like the only workaround. 

0
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Hdaniel
Created

I tried the 2 suggestions with no luck:

1) clean the log as suggested by Paul6552

2) and adding to idea64.vmoptions in config dir: (Antonina Belianskaya)

-Dawt.ime.disabled=true

Changing the runtime to Oracle JDK15:

build 15.0.2+7-27 [Local /usr/lib/jvm/java-15-oracle]

with com.jetbrains.ChooseRuntime, reduces the crash frequency but does not prevent it completely.

 

I am running Intellij on Ubuntu 20.04 with graphics driver nvidia-driver-455

IntelliJ IDEA 2020.3.3 (Ultimate Edition)
Build #IU-203.7717.56, built on March 15, 2021
Runtime version: 11.0.10+8-b1145.96 amd64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
Linux 5.8.0-48-generic
GC: G1 Young Generation, G1 Old Generation
Memory: 1988M
Cores: 8
Registry: debugger.watches.in.variables=false
Non-Bundled Plugins: com.jetbrains.ChooseRuntime, org.jetbrains.kotlin, Pythonid
Current Desktop: Unity:Unity7:ubuntu

 

0
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Sergey Karpov
Created

@Hdaniel

Please file an issue to https://youtrack.jetbrains.com/issues/IDEA and attach your logs folder zipped (Help | Collect Logs and Diagnostic Data).

We'll investigate it.

0
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Hdaniel
Created

Sergey Karpov

I just filed the issue with a log and details.

Thanks

0
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Had2006
Created

Hi,

Sergey Karpov

I filed an issue and sent the logs as requested some time ago:

https://youtrack.jetbrains.com/issue/IDEA-265502

but I had no feedback since.

 

I still have the issue: Intellij (and CLion) frequent crashes.

Besides Intellij crash, also Chrome and other apps that are open at the time also crash and close.

Sometimes, as today, the crash happens just after one or 2 minutes after opening Intellij.

 

I disabled all but the bundled plugins and did some video driver testing.

With the latest nvidia driver available at ubuntu repositories: nvidia-driver-465

and generic driver: xserver-xorg-video-nouveau

the crash still happens.

 

0
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Had2006
Created

Hi,

I just found that the crash only seems to happen when running on Ubuntu Unity desktop environment.

At least with Ubuntu desktop environment, or Ubuntu on Wayland desktop environment it does not seems to happen.

0
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Alex
Created

Sadly, I have similar problems on Ubuntu 22.04 and tried everything suggest here and more, still having problems. Very sad, but after years of happily using CLion and PyCharm I have to move to a different IDE.

0
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Daniil Bogdanov
Created

Hi,

Could you please try disabling all non-bundled plugins and check if the issue persists? Otherwise, please create an issue on YouTrack.

0

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