Closing the pycharm application

I've installed the pycharm application.

And i've tried to create a new project. But the application is hanging.

I dont know what the problem is...please help

I've even tried uninstalling the application but it says that since there is an application running, its asking me to close and reinstall.

Please help. I've also attached a screen shot

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Hello, 

If the process stuck, you can kill it in the Task Manager.  

Please upload your logs folder zipped from ***Help | Collect logs and Diagnostic Data***   to the FTP

https://uploads.services.jetbrains.com/   and please let me know the filename.  

 

Also, please attach a  conda env configuration view, before creating a project https://www.jetbrains.com/help/pycharm/conda-support-creating-conda-virtual-environment.html

 

 

 

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