Cannot change my profile picture!

Answered

Hello,

 

I want to change my profile picture here on IDE support. However no matter how many times I go through the process (User profile page > Edit Profile > Change Profile Photo > OK) it will not work.

 

Please help me remove the profile photo, or at least replace it with a temporary one so that my face is not showing (which is a privacy breach).

Thanks

 

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2 comments

It looks like it's fetched automatically via Gravatar by your email address, you can check it at https://en.gravatar.com/site/check/.

Anyway, I've replaced your photo with the default avatar. Not sure why it didn't work for you, it should be configurable per https://support.zendesk.com/hc/en-us/articles/115011883807-Updating-your-name-and-profile-picture .

 

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