update to PyCharm 2020.3.3 fails with status code 403

There was a similar problem: https://youtrack.jetbrains.com/issue/WI-55712

But it has been fixed on JetBrains server side. 

So, I suppose the issue you reported is different. Please share the error from idea.log generated on the update attempt. 

As for uninstall/install method - yes, settings will be in place. To be sure all is safe, you can also use one of these three ways to backup all IDE settings: https://www.jetbrains.com/help/idea/sharing-your-ide-settings.html

Konstantin: thanks for getting back to me.

I tried to update again just now, that failed the same way as before, below is the final part of my idea.log file related to this update:

2021-02-03 09:05:15,297 [ 29057] INFO - hon.packaging.PyPIPackageCache - Loaded 287137 packages from C:\Users\haroldf\AppData\Local\JetBrains\PyCharmCE2020.3\python_packages\pypi-cache.json 
2021-02-03 09:05:31,038 [ 44798] INFO - eSettings.impl.UpdateInstaller - downloading https://download.jetbrains.com/python/PCA-203.6682.179-203.7148.72-patch-jbr11-win.jar 
2021-02-03 09:05:32,316 [ 46076] WARN - eSettings.impl.UpdateInstaller - Request failed with status code 403 
com.intellij.util.io.HttpRequests$HttpStatusException: Request failed with status code 403. Status=403, Url=https://download.jetbrains.com/python/PCA-203.6682.179-203.7148.72-patch-jbr11-win.jar
at com.intellij.util.io.HttpRequests.throwHttpStatusError(HttpRequests.java:671)
at com.intellij.util.io.HttpRequests.openConnection(HttpRequests.java:649)
at com.intellij.util.io.HttpRequests$RequestImpl.getConnection(HttpRequests.java:381)
at com.intellij.util.io.HttpRequests$RequestImpl.getInputStream(HttpRequests.java:390)
at com.intellij.util.io.HttpRequests$RequestImpl.saveToFile(HttpRequests.java:483)
at com.intellij.util.io.RequestBuilder.lambda$saveToFile$1(RequestBuilder.java:69)
at com.intellij.util.io.HttpRequests.doProcess(HttpRequests.java:541)
at com.intellij.util.io.HttpRequests.process(HttpRequests.java:523)
at com.intellij.util.io.HttpRequests$RequestBuilderImpl.connect(HttpRequests.java:355)
at com.intellij.util.io.RequestBuilder.saveToFile(RequestBuilder.java:69)
at com.intellij.openapi.updateSettings.impl.UpdateInstaller.downloadPatchChain(UpdateInstaller.kt:65)
at com.intellij.openapi.updateSettings.impl.UpdateInfoDialog$5.run(UpdateInfoDialog.java:230)
at com.intellij.openapi.progress.impl.CoreProgressManager$TaskRunnable.run(CoreProgressManager.java:962)
at com.intellij.openapi.progress.impl.CoreProgressManager.lambda$runProcessWithProgressAsync$5(CoreProgressManager.java:472)
at com.intellij.openapi.progress.impl.ProgressRunner.lambda$submit$3(ProgressRunner.java:235)
at com.intellij.openapi.progress.impl.CoreProgressManager.lambda$runProcess$2(CoreProgressManager.java:178)
at com.intellij.openapi.progress.impl.CoreProgressManager.registerIndicatorAndRun(CoreProgressManager.java:658)
at com.intellij.openapi.progress.impl.CoreProgressManager.executeProcessUnderProgress(CoreProgressManager.java:610)
at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:65)
at com.intellij.openapi.progress.impl.CoreProgressManager.runProcess(CoreProgressManager.java:165)
at com.intellij.openapi.progress.impl.ProgressRunner.lambda$submit$4(ProgressRunner.java:235)
at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1$1.run(Executors.java:668)
at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1$1.run(Executors.java:665)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1.run(Executors.java:665)
at java.base/java.lang.Thread.run(Thread.java:834)
2021-02-03 09:06:22,292 [ 96052] INFO - j.ide.actions.RevealFileAction - Exit code 1 

I hope that allows you to solve the problem.  It looks to me like another server side issue.  I will wait a day or so to see if you can fix it, and so test out your fix, before falling back on manual reinstallation.

I've encountered a similar issue on the Mac. The start of my error output is:

2021-02-04 09:40:04,135 [  52356]   INFO - eSettings.impl.UpdateInstaller - downloading https://download.jetbrains.com/python/PCA-203.6682.179-203.7148.72-patch-jbr11-mac.jar 
2021-02-04 09:40:05,723 [  53944]   WARN - eSettings.impl.UpdateInstaller - Request failed with status code 403 
com.intellij.util.io.HttpRequests$HttpStatusException: Request failed with status code 403. Status=403, Url=https://download.jetbrains.com/python/PCA-203.6682.179-203.7148.72-patch-jbr11-mac.jar
	at com.intellij.util.io.HttpRequests.throwHttpStatusError(HttpRequests.java:671)

I saw an issue on updating PyCharm with Anaconda from 2020.3.2 to 2020.3.3 that appears related, and the suggestion was to download the non-Anaconda edition: https://youtrack.jetbrains.com/issue/PY-46717

I am also using a PyCharm with Anaconda edition. Is the update issue because this edition is obsolete? Or a server-side issue? Thanks.

> Is the update issue because this edition is obsolete

You are right. We have stopped building PyCharm for Anaconda since 2020.3.3. Please use pure Community / Professional Edition. The differences are minimal so you should not notice any burden

Thanks for clarifying that!

Konstantin: I also use Anaconda3.  The very first time that I installed Anaconda3, I also clicked on its option to install PyCharm as well, so that first time I should have used your Anaconda3 build.

However, I subsequently uninstalled and then reinstalled Anaconda3 a few more times (because its auto update was failing...), and on all subsequent Anaconda3 installs, I never clicked on the option to install PyCharm.

Instead, I installed PyCharm Community separately, from a dedicated download of your installer.  Thereafter, I always accepted every PyCharm prompt to update itself, which always worked until now.

When I look at my  PyCharm's Help --> About it gives me:

PyCharm 2020.3.2 (Community Edition)
Build #PCA-203.6682.179, built on December 30, 2020
Runtime version: 11.0.9.1+11-b1145.63 amd64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
Windows 10 10.0
GC: ParNew, ConcurrentMarkSweep
Memory: 1998M
Cores: 6
Non-Bundled Plugins: R4Intellij

So, is the issue that I am seeing totally different than David?

See the build info (PCA-203.6682.179). It is the version with Anaconda. Reinstalling IDE should help. 

Konstantin: thanks for confirming that.

I uninstalled my old PyCharm and installed a fresh download of Community 2020.3.3, which leaves me with:

PyCharm 2020.3.3 (Community Edition)
Build #PC-203.7148.72, built on January 27, 2021
Runtime version: 11.0.9.1+11-b1145.77 amd64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
Windows 10 10.0
GC: ParNew, ConcurrentMarkSweep
Memory: 1998M
Cores: 6
Non-Bundled Plugins: R4Intellij

So, all now seems well.

When I uninstalled my old PyCharm, here is the dialog that came up:

Yes, that dialog confirms that my PyCharm build being uninstalled had an Anaconda plugin.

But also note how the text next to those 2 check boxes was clipped, leaving it barely readable.  That is a defect that you need to fix.

I, of course, did not check either box since I wanted to preserve all caches and settings.