Jetbrains AI just stopped working and now I can't activate it again

The reason seems to be a 500 internal error:


2026-09-23 03:19:43,437 [  27925]   WARN - #c.i.m.l.a.s.i.j.JbaiAccessOptionsKt - Failed to fetch AI access options; HTTP status 500

com.intellij.ml.llm.activation.data.model.result.HttpStatusException: HTTP status 500: Internal Server Error

    at com.intellij.ml.llm.activation.ij.data.IjJcpUserManagementClient.fetchAiAccessOptions(IjJcpUserManagementRepository.kt:57)

    at com.intellij.ml.llm.activation.ij.data.IjJcpUserManagementClient$fetchAiAccessOptions$1.invokeSuspend(IjJcpUserManagementRepository.kt)

    at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:34)

    at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:100)

    at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:610)

    at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runDefaultDispatcherTask(CoroutineScheduler.kt:1194)

    at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:906)

    at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:775)

    at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:762)

2026-09-23 03:19:43,438 [  27926]   INFO - #c.i.m.l.a.s.i.AiaActivationManagerImplKt - JB AI activation: [access] {stalled}JbaiAccessStalled

 

 

It stopped working in all of the IDEs, not just IDEA. I don't think it is a networking issue on my side.

I can reach https://api.jetbrains.ai/ping

Am I the only one with this problem?

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1 comment

It fixed itself overnight.

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