FTP Login fails
Hi there
somehow I can't log in into my server with FTPS or FTP. Haven't changed anything server side. Some weeks ago I had to change from FTPS to FTP, because FTPS hadn't let me in. Now no config works with either FTPS or FTP.
My hosting partner says everything is working on their side. And testing in Panic's Transmit works fine, with the same settings as:
Upload id: 2021_07_23_YY1tukXprwmw9S2M (file: ftpsettings.png)
Log shows
2021-07-23 11:26:46,214 mod_tls/2.7[24817]: unable to accept TLS connection: usually this indicates an FTP-aware router, NAT, or firewall interfering with the TLS handshake
I have not blocked anything in my router (as said, other FTP editor works).
Any ideas how to check what is wrong? Just updated to current version.
PhpStorm 2021.1.4
Build #PS-211.7628.25, built on June 30, 2021
Runtime version: 11.0.11+9-b1341.60 x86_64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
macOS 10.15.7
GC: ParNew, ConcurrentMarkSweep
Memory: 1981M
Cores: 8
Registry: run.processes.with.pty=TRUE, eslint.additional.file.extensions=svelte
Non-Bundled Plugins: Key Promoter X (2021.1.1), String Manipulation (8.15.203.000.3), com.alayouni.ansiHighlight (1.2.4), com.andrey4623.rainbowcsv (2.0), com.github.novotnyr.jwt-intellij-plugin (0.11), com.intellij.ideolog (203.0.27.0), com.myoutdesk.tailwind_formatter (1.4.1), indent-rainbow.indent-rainbow (1.6.1), net.seesharpsoft.intellij.plugins.csv (2.17.1), net.vektah.codeglance (1.5.4), com.laravel_idea.tailwind (1.3.0), dev.blachut.svelte.lang (0.20.0), cn.yiiguxing.plugin.translate (3.1-201), izhangzhihao.rainbow.brackets (6.19), ru.adelf.idea.dotenv (2021.2)
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Try connecting to that server over FTP.
The error message you posted mentions FTPS, so I suggest trying to connect via FTP first.
FTP isn't working. The log I got from the hosting company.
For now, I updated everything with an external editor – as said Transmit is working. But that is not a permanent solution, it is difficult to keep up in mind what has changed and find those files :-/
Sorry, do I recall it correctly that we're working on this problem in a support case? There's unfortunately a rather non-informative error message stating "java.net.SocketException: Network is down (Read failed)".
If I'm mistaken then we need to look at this with extended logging enabled. To do this pease open Help > Diagnostic Tools > Debug Log Settings... and add #com.jetbrains.plugins.webDeployment and #com.intellij.ssh lines.
Reproduce the issue, run Help > **Collect Logs and Diagnostic Data** and share your logs archive. You can upload it to https://uploads.jetbrains.com/