External links not opening from PyCharm when opened in root.

Ever since I opened PyCharm with root-level access just so I could "Clear Read-Only Status" on my project files, the next thing is that I now can't open external links from the IDE, features like "Contact Support" that opens a link in the browser don't work either.

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3 comments

Hi, what error do you see when you click on a link? Could you provide `idea.log` file from the logs directory after reproducing the issue?

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Hi Andrey Resler, thanks for responding.
After clicking "Contact Support" in the "help" menu, here's what the log looks like...

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Finally found a fix, since files created with root ownership do not support remote connections, opening Pycharm with root from my terminal with the command:

sudo charm

This would also prevent the editing of those files by non-root users. In short, changing ownership of my Project files from root with the below command solved both the problem of editing files and opening external links.

sudo chown -R <username> <project-path>
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