Update to 2022.1.4 not completing

I am trying to update PHPHStorm from 2022.1.3 to 2022.1.4. When I check for updates, I am prompted to "Update and restart." After clicking to do so, I see that the patch files are downloaded and prepared. However, after that the PHPStorm is not restarted. If I close the program and re-open the version is still 2022.1.3 and the process is repeated. Is there any way to force PHPStorm to complete the update?

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Could you please run Help > Collect Logs and Diagnostic Data and upload the resulting archive at https://uploads.jetbrains.com/? Let me know the upload ID afterward.

 

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Sure. Here you go: 2022_07_22_27RdgNkceGH9caa52dpAUN 

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Could you please check if this download link is accessible on your workstation?

Link:
https://download.jetbrains.com/webide/PS-221.5921.28-221.6008.16-patch-jbr11-win.jar

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Thanks. I can download it but don't think I have the means to open and run it.

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Thanks for checking it!

Unfortunately, your logs indicate only attempt to download the file and nothing else related. Probably, extended logs may share some light on what is actually happening in the background. 

Would it be possible to enable the extended logging, try to update again and share new set of logs? To enable these, just add the following lines to "Help > Diagnostic tools > Debug log settings":


#com.intellij.openapi.updateSettings.impl.PluginDownloader
#com.intellij.openapi.updateSettings.impl.UpdateInstaller
#com.intellij.openapi.updateSettings.impl.UpdateCheckerService
#com.intellij.openapi.updateSettings.impl.UpdateChecker
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Ok. Here is the new log: 2022_07_22_29gR8wkkehACYViBr1dF1E 

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Thanks for sharing the log files pack, looks like, I have managed to reproduce something similar on my test installation.

Could you please try one thing? 
Navigate to "%userprofile%\AppData\Local\JetBrains\PhpStorm2022.1\tmp" remove the "patch-update" folder completely and launch update once again with "Check for plugin updates" option unticked. Does it change anything?

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Thanks for that. Unfortunately, there is no "patch-update" folder in that directory. Here's a screen shot of what's in that directory.

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Aha! I finally got it to update. There was a notifications panel which I hadn't seen before and when I scrolled through that, there was a very small link to restart and after doing that, it finally completed the update.

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