Remote file editing freezing

I am using PHPStorm and I want work on files that are on a remote system. I have everything set up however when I go to edit a file PHPStorm just seems to freeze up. I am able to type for a few minutes and then it completely locks up. Is there anything that I should be aware of? Most of my code sits on remote systems and I need to be able to edit and run files that are on remote systems.

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12 comments

`Could you please check if IDE freezes when edit the same file(s) downloaded locally? We need this to check if there is something in code base that IDE is unable to process correctly or it is related strictly to the deployment module.

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Local works fine. The issue is only remote.

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Do you have inspections enabled on remote file? If you do, could you please disable those and check if it performs any better? 

If it does not help, I would suggest collect the log files pack (Help > Collect Logs) and submitting a support ticket.

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I have the same issue. When I'm working on remote, the IDE freezes every few seconds.

The old way to work via SSH without JetBrains backend on the server isn't there anymore, right? This always worked fine. Only the inspection was terrible.

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It still should be possible to use SSH without any backend by configuring a deployment and using the "Browse remote host" option, nothing is changed in this feature. Is there any chance that you have a "FTP/SFTP connectivity" plugin disabled?

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Do you mean the "FTP/SFTP/WebDAV Connectivity (ex. Remote Host Access)" plugin?

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Maybe I have found a solution by disabling the "IDE settings sync" plugin. At the moment it seems to work.

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Yes, the "FTP/SFTP/WebDAV Connectivity (ex. Remote Host Access)" is a plugin responsible for the whole Deployment service that provides an ability to upload/download files remotely via SSH/FTP/SFTP.

Honestly, it seems strange that disabling IDE Settings Sync plugin has helped but nonetheless, I am glad to hear that things work fine for you now. Please let us know if anything changes. 

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Yes, it works now, but I think it's a crazy workaround. The FTP plugin is enabled.

Can you find out what's wrong with the sync plugin so that I can enable it again?

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It is just a speculation but I have a theory that settings that are stored in your JetBrains account have a FTP plugin disabled.
I would suggest to enable the plugin back and check the list of enabled/disabled/installed plugins. 

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Hm... when I open a local project, the plugin ins installed and active. But when I open a remote project, I can find it nether in the locally installed plugins nor in the marketplace... But in the host plugins it's installed and active.

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Oh, seems to be, I misunderstood your scenario. Could you please tell me more about it?

This is how I understand it now:
- You have a local PhpStorm installation and remote one that is used via Remote Development;
- You connect via Remote Development to the remote backed and editing is slow in this way;
- It is not possible to use Deployment (Tools > Deployment > Browse remote host) to connect to that server as FTP plugin does not work locally.

Am I right?
 

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